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Westbury Toyota
Westbury, NY
2,708 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,708 reviews
April 08, 2017
Bernie is awesome We have bought 3 Toyotas from Bernie in the past year and he has treated us like family. He given us the best deal possible and never pushed anythin We have bought 3 Toyotas from Bernie in the past year and he has treated us like family. He given us the best deal possible and never pushed anything. Thanks Bernie!! More
by Sue & Mike
Employees Worked With
Bernie Anatra
March 31, 2017
Great people Julio and Aldemar were both great in assisting me with the purchase of a new vehicle. They took there time to work with me getting the right car that Julio and Aldemar were both great in assisting me with the purchase of a new vehicle. They took there time to work with me getting the right car that fits my budget and is also able to do what I need it for. More
by ZEINAB123
Employees Worked With
Aldemar Cagua, Julio Escobar
March 31, 2017
Best car buying experience ever! My 83 year old mother needed a new car. Her last car was purchased in 1995, so this was a new experience for her. Alex was the ideal salesman. He was My 83 year old mother needed a new car. Her last car was purchased in 1995, so this was a new experience for her. Alex was the ideal salesman. He was patient and careful in answering Mom's questions, and detailed and accurate in answering mine. Even though it was a busy Saturday afternoon, the entire process was quick, efficient, and satisfying. I would happily purchase another car from Alex, and I will be recommending Westbury Toyota to anyone who is looking for a new or pre-owned vehicle. More
by Cathy Zaitzow
Employees Worked With
March 31, 2017
Every Service Center Should Be As Good ! Every dealer service center should be as good as this one. My consultant - Mr. Jonathon Munoz - was extremely helpful and took the time to explain eve Every dealer service center should be as good as this one. My consultant - Mr. Jonathon Munoz - was extremely helpful and took the time to explain everything to me. He certainly is a shining example of what a consultant should be. And when everything was taken care of he took the time to go over everything and make sure I was satisfied. The service center itself was immaculate, clean and airy and the lounge area as well. I almost didn't want to leave when my car was ready. Not only will I shop here again but I will make sure my car is always serviced here too. More
by LondonAndy
Employees Worked With
Jonathon Munoz
March 29, 2017
Best Service advisor!!! My husband and I have been a customer at Westbury Toyota since 2006. This is the only service center my 2 Toyotas know to keep them "healthy". We al My husband and I have been a customer at Westbury Toyota since 2006. This is the only service center my 2 Toyotas know to keep them "healthy". We always deal with Jamie Nussbaum. He is very professional, courteous, and patient when working with clients. We are greeted with "good morning, how are you". It's a nice feeling being greeted this way. Jamie definitely knows his products and has expertise in recommending what service is required. It seems as though he has esp as we drive in and is there to greet us upon entering the service dept. No questions go unanswered. He takes the time to explain everything that was completed on the car before we leave. He has the patience of a saint!. We are extremely comfortable working with Jamie and know he is looking out for benefit to keep the cars in tip top shape. Westbury Toyota is very fortunate to have Jamie Nussbaum in their employ. He is a 10 out of 10. Would recommend anyone to ask for Jamie when service is requested, and definitely will be returning to have Jamie take care of us. More
by dae
Employees Worked With
Jamie Nussbaum, Service Advisor
March 29, 2017
PLEASANT EXPERIENCE WITH SALESPERSON-MYCAR17 Wes Richard is very friendly and knowledgeable. He found a right car for me shortly and explained the new features clearly. He is the one who has th Wes Richard is very friendly and knowledgeable. He found a right car for me shortly and explained the new features clearly. He is the one who has the enough patience to deal with. His service of this new car's purchase is very pleasant. More
by MYCAR17
Employees Worked With
March 29, 2017
Best service and kind You should go here to get a best toyota dealer service and sales. Wesley is so friendly and knowledgeable about car It's good to find him always You should go here to get a best toyota dealer service and sales. Wesley is so friendly and knowledgeable about car It's good to find him always Thank you!!! More
by Jay K
Employees Worked With
March 28, 2017
Service ! I have been doing business with the Service Dept at Westbury Toyota for the past 30 + years and have to tell all of you that the Service Dept is top I have been doing business with the Service Dept at Westbury Toyota for the past 30 + years and have to tell all of you that the Service Dept is top notch. Jamie Nussbaum is the ultimate professional in the Svce Dept. He is kind, courteous and is ALWAYS willing to help. He is very knowledgeable and very gracious. The technicians and all the ppl in the service area are pleasant to deal with. If you need service on your vehicle Jamie is the go to guy. I live in Queens and still drive out to Westbury, NY because of ppl like Jamie Nussbaum. He is a 10 out of 10 ! Doesn't get better than this ! Leora G. More
by lucyfan61
Employees Worked With
Jamie Nussbaum
March 27, 2017
Great !!! Very nice experience Victor was very nice and patient, helped me all the way, Julio in finance was superb, second vehicle in less than three years. Highly recommend this Victor was very nice and patient, helped me all the way, Julio in finance was superb, second vehicle in less than three years. Highly recommend this dealership. Thank you Victor More
by Miluvas
Employees Worked With
Julio Escobar, Victor Herrera
March 26, 2017
Dishonest,Enethical, lies lies lies I emailed dealership, Heard back from Lisa. Emailed her why car was on the lot for 5 months, what was wrong with it? Scratches, dents, was it clean, I emailed dealership, Heard back from Lisa. Emailed her why car was on the lot for 5 months, what was wrong with it? Scratches, dents, was it clean, can she send me the car fax on the car.? She called said it was in great shape, I wouldn't be disappointed, knowing I had an hour car trip. They took more photos for me, but not very revealing ones, since when I arrived at the dealer, was met by Michael who showed me the car. It was a bomb, salt all over floor from the winter, stained carpets, no floor mats, soda cans in cup holders and pizza plate and cup in another. Looked past this and took a test drive. Got back asked for CAR FAX again, and repair order of what was done to make it a CERTIFIED TOYOTA. He vanished for 15 minutes and came back with 5 things scribbled on the back of a piece of paper and the car fax. ACCIDENT, STRUCTURAL DAMAGE !!!!! This is why this xxx has been on the lot for 5 months LISA. I can almost guarantee that everyone who works there knows this car has structural damage. This car is also advertised as TOYOTA CERTIFIED, which would surprise me they would certify a car with STRUCTURAL DAMAGE. Not only that, NO SIENNA CAN BE CERTIFIED NOW BECAUSE OF A RECALL ON THE DOORS. Supposedly the doors can open while the car is underway and they have no fix for it yet. So even if I looked past all of this, I can't get the ADVERTISED TOYOTA CERTIFIED Sienna I came for because of this recall. Michael our sales guy was nice enough to offer the option of us PURCHASING a warranty for $1100. No thanks, I will take my business elsewhere. Dishonest when asked point blank about why it was sitting on the lot for 5 months, dishonest about advertising a Certified pre owned Toyota with STRUCTURAL DAMAGE and an open recall. Just bad business. Save your customers the time and aggravation and just be honest and up front. I don't fault Michael I never asked him specific questions about the car like I did LISA, but it's not a recipe for success when you deceive your potential clients. I will NEVER recommend or go to this dealer again. More
by Steve G
Employees Worked With
Michael Garcia, Lisa Johannes
