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Westbury Toyota

Westbury, NY

4.8
2,745 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,745 reviews

September 07, 2023

This is not even the last place you want to go to fix your car if you don’t have warranty coverage and you are paying out of pocket.I went there to have some battery/alternator issues to diagnose service More

by shahid_7380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 09, 2023 -

Westbury Toyota responded

I'm sorry to read about your experience. We strive for transparency in all our services and it's clear we've missed the mark here. I'd like to personally look into this matter further, as well as discuss any questions or concerns you may have regarding pricing and service fees. Please reach out at your earliest convenience so that we can work towards a resolution together. Thank you, Randy Abreu - General Manager - 516-333-3100 ext. 4827

September 07, 2023

Caleb was an excellent salesman, very professional and knowledgeable. This is the second vehicle I bought from Westbury Toyota I highly recommend the dealership. More

by dominick.torre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Eitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Westbury Toyota responded

Dominick, it's great to know that Caleb provided excellent service during your visit at Westbury Toyota. We appreciate the recommendation and look forward to assisting you with future purchases!

September 04, 2023

Excelente servicio la espera fue corta la manera de atendenos muy clara y precisa excelente More

by Nadeska43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesús nuñez
Sep 05, 2023 -

Westbury Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Westbury Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

September 03, 2023

Amazing customer service, Marvin Lopez went above and beyond to help ensure the the process was smooth and headache free. Would definitely reccomend anyone in the market for a new vehichle to go see him. More

by yungromeo26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Lopez
Sep 05, 2023 -

Westbury Toyota responded

We're so glad to know that Marvin provided you with exceptional service at Westbury Toyota! It's our goal to make the car buying process as smooth and stress-free as possible. Thanks for recommending us, we appreciate it!

September 03, 2023

We bought a used car at Westbury Toyota and Seamus attended us. Seamus fulfilled our expectations. He was very sweet and kind from the very beginning until the last paper. After that he took his time More

by santana2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seamus Carey
Sep 05, 2023 -

Westbury Toyota responded

We're delighted to know that Seamus was able to provide you with the excellent experience we strive for at Westbury Toyota. Your recommendation means a lot and we'll be sure to pass your kind words along!

September 01, 2023

On Monday Aug 28th 2023, I had a scheduled appt with Wesley Richards to discuss my options re lease buyout. Wes was very professional and patient and went above and beyond to ensure that the transaction More

by scotterrol3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Westbury Toyota responded

We're so glad to know that Wesley provided excellent service during your lease buyout discussion at Westbury Toyota. We'll definitely pass along the kudos! Thanks for sharing this positive experience with us.

September 01, 2023

Caleb was very helpful. He was knowledgeable, supportive, enthusiastic, and personable. He was willing to consider my non-negotiables and needs. It was a pleasure working wi More

by Jennamcevoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Westbury Toyota responded

Jenna, it's great to know that Caleb was able to assist you so well at Westbury Toyota. We're glad the experience felt collaborative and beneficial for both sides. Thanks for recommending us, and enjoy your new ride!

August 31, 2023

Working with Caleb is a pleasure. He goes the extra mile to make the whole process as smooth as possible. I was treated like a valued customer, which isn't always the case with c More

by Long Island Audiology
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulette Davy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Westbury Toyota responded

We're delighted to know that Caleb made your experience smooth and enjoyable at Westbury Toyota. It's great to see you felt valued throughout the process, as this is what we strive for! We look forward to assisting you again in the future. Thanks for recommending us!

August 30, 2023

Valentina was very helpful and friendly. Make me feel very comfortable. Hope to see her again More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Cortes
Aug 30, 2023 -

Westbury Toyota responded

Sara, thank you for reviewing Westbury Toyota! We will be sure to pass along your feedback to Valentina. Safe travels!

August 30, 2023

I have a wonderful experience with Melvin Torres, he walked me through the process. Highly recommend More

by Eltremon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Westbury Toyota responded

Thank you for choosing Westbury Toyota to trust with your business! It makes our day to hear that Melvin was helpful throughout the buying experience and even helped us earn your five-star rating. Enjoy the ride!

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