Westgate Chrysler Jeep Dodge RAM

Marquise D. "Best salesman ever" Marquise D. greeted me with professionalism from the time I shook his hand. He guided me through the process and even gave me a hug at the end of my p Marquise D. greeted me with professionalism from the time I shook his hand. He guided me through the process and even gave me a hug at the end of my purchase. Marquise gave me 5 star service and he was also very sweet. Great salesman service, Marquise. Thank you. More

VERY poor communication when work needs done twice I've had to take our "new" van in for service due to recalls and "check engine lights". Neither time did we ask or they tell us how long it wou twice I've had to take our "new" van in for service due to recalls and "check engine lights". Neither time did we ask or they tell us how long it would take prior to arriving. The first time i waited 2-3 hours, they told me I couldn't get a loaner since it was not 24 hours out?? Had I known how long up front I would have booked one. Second time when we arrived they told us it would take 3-4 hours. We came back 4 1/2 hours later to find out they hadn't even looked at it yet, despite having an appointment, and said it might not be ready that day. I demanded a loaner and they were gracious enough to let me have one. Longer story short, it will be 2 more days before it is ready?? Make sure you Ask, Ask, Ask about the service time and demand an end time before you take your car in for service, whether it's new or not! More

very professional thank you very much Aneta year so professional doing business,Thank to you I have my dreamjeep grand Cherokee Im so please.I will recommend you with m thank you very much Aneta year so professional doing business,Thank to you I have my dreamjeep grand Cherokee Im so please.I will recommend you with my family and friends More

They don't care I have been dealing with this service center for over three years now. It is always a struggle to get anything done with the warranty. The one time I I have been dealing with this service center for over three years now. It is always a struggle to get anything done with the warranty. The one time I did get something done with the warranty it took nearly two weeks to complete the process. Yesterday I bring my car in for the 100 thousand miles check. They did not return any of my text and did not call until just before the shop closed, I forgot to mention I dropped the car off at 8. They did nothing pertaining to the 100 thousand miles check and did not fix the tire that I asked them to. I wake up the next morning to a flat tire, so the trip I planned is delayed. Worst service for a dealership!!! More

new car purchase Bought a new renegade from Jarvis Wilson and it was a GREAT experience. He went above and beyond to make our experience enjoyable. Highly recommend th Bought a new renegade from Jarvis Wilson and it was a GREAT experience. He went above and beyond to make our experience enjoyable. Highly recommend this dealership and especially Jarvis. More

NO TIME FOR USED CAR SALES! SAW ONLINE ADD REQUESTED INFO RECEIVED VMAIL NEXT MORNING FROM MERISA I CONTACTED HER AND SET UP APPT. TO SEE VEHUICLE AT 3PM SHE STATED SHE WOULD PUL SAW ONLINE ADD REQUESTED INFO RECEIVED VMAIL NEXT MORNING FROM MERISA I CONTACTED HER AND SET UP APPT. TO SEE VEHUICLE AT 3PM SHE STATED SHE WOULD PULL KEYS AND BE READY TO LOOK AT. DROVE AN HOUR AND ARRIVED AT TEN AFTER AND WAS MET AT DOOR BY SILVIA BAGLEY. GAVE HER MY NAME SAID PURPOSE OF VISIT AND SHE STATED THAT THE CAR HAD BEEN SOLD EARLIER. I NOTICED A BOARD WITH NAMES AND SALESMAN WITH MY NAME WITH AN APPT TIME OF 12;25 WITH A DIFFERENT SALESMAN OTHER THAN MERISA. SILVIA CALLED ANOTHER SALESMAN WHO CAME UP AND PROCEEDED TO TELL ME THAT HER CUSTOMER GOT THERE FIRST AND CAR WAS SOLD. I STATED THAT MERISA WAS TO PULL KEYS AND SHE AGAIN STATED "MY CUSTOMER GOT HERE FIRST" SO THEN SILVIA SAYS "ANYTHING ELSE WE CAN HELP YOU WITH"? I STATED "LOOKING FOR A USED CAR". TO WHICH SHE REPLIED "THEY ARE OVER THERE BEHIND THE JEEPS" AND POINTED. NEITHER SALESMAN SEEMED IN THE LEAST BIT INTERESTED IN ASSISTING US IN OUR SEARCH. WE MADE OUR WAY OVER TO THE GENERAL AREA WHERE SHE POINTED AND WE COULD NOT DIFFERINTIATE WHICH CARS WERE BEING SOLD OR BEING WORKED ON, AND LEFT. I GET ON LINE THAT NIGHT AND FIND TWO MORE VEHICLES BEING ADVERTISED AT THIS LOC. THAT I WOULD HAVE BEEN VERY INTERESTED IN SEEING BUT THERE WAS "NO TIME FOR USED CAR SALES"!! This is my first review for anything because I believe most people just generally like to complain, and i have always just let it go but for me to waste two plus hours of my time as well as disappointing my daughter who was with me chapped my xxx a little. DID NOT RECEIVE A CALL FROM MERISA OR ANYONE TO TRY AND FIND AN ALTERNATIVE VEHICLE OR GIVE JSUT A LITTLE BIT OF EMPATHY FOR THE FAILED VISIT. More

I bought my last few Jeeps from Ernest Greene best salesman. Ernest Greene knows his stuff and gets you in and out. Very loving and caring feels like family to me and my mom. He is the salesman to ask for if you Ernest Greene knows his stuff and gets you in and out. Very loving and caring feels like family to me and my mom. He is the salesman to ask for if you want the best service there. More

Saleswomen Aneta Cavdarova Friendly, courteous, helpful and well informed. A pleasure to work with when buying a vehicle. If you want a great salesperson this is the person to a Friendly, courteous, helpful and well informed. A pleasure to work with when buying a vehicle. If you want a great salesperson this is the person to ask for!!!! More

Dishonesty at its finest If I could leave negative stars I would. We purchased a 2019 Ram from them that was supposed to be a V8 4x4 with the 3.92 Rear ratio. Upon getting hom If I could leave negative stars I would. We purchased a 2019 Ram from them that was supposed to be a V8 4x4 with the 3.92 Rear ratio. Upon getting home we discovered that despite being told it had 'Everything we wanted' it was missing most of what we need. NO Trailer brake controller, E-Torque Motor, 3.21 Axle Ratio, Anti-Slip instead of locking axle, NO method of controlling our camper whatsoever and is utterly worthless for what we bought it for. I am extremely disappointed given we gave this location a chance after dealing with an extremely pushy sales person at the other dealership they have in the triangle. If you like being mislead and your questions evaded this is the place for you, If your looking to get what you need in a vehicle and an honest dealer look somewhere else. More

Great experience working with Mike Wing I flew in from Kansas City and needed to find a Jeep for my son who had totaled his truck. Met with Mike Wing who showed me the cars and the next day I flew in from Kansas City and needed to find a Jeep for my son who had totaled his truck. Met with Mike Wing who showed me the cars and the next day my son was driving away in a 2016 used Jeep Wrangler. The vehicle was in excellent condition and we could not be happier with the experience. Mike was in constant communication with us from my visit on Friday till the purchase on Saturday afternoon. He made the entire experience a pleasure. More