Weston Nissan

This is a complicated review related to a complicated issue caused by the Weston Nissan during the sale and delivery of the vehicle. My sales person was Tony Cordero. I processed my alarming concern with issue caused by the Weston Nissan during the sale and delivery of the vehicle. My sales person was Tony Cordero. I processed my alarming concern with both Tony and Eddy Barros the service director. Plain and simple the dealership failed to complete the the PDI process before I accepted the delivery of the car into my possession. I took it to my Nissan home dealership in Sarasota to find this out the hard way when the car started malfunctioning on my trip from Ft. Lauderdale to Sarasota immediately after purchase. It started out with simply the USB 2 port not working and I thought I was doing something wrong with plugging it into my phone…but no it was much worse and clearly NOT my fault. Day 2 of owning the car the TPMS sensors were constantly going off despite perfect tire pressure in the cars tires. The diagnostic report from my home dealership stated that Weston Nissan did not completely push in the PDI fuse tray causing both under electrical current and over electrical current to the entire cars electrical system. Had Weston Nissan completed the PDI process with any degree of competence this would have been a non issue and completely avoided. I think anyone reading this review would want to know more than just the problems encountered by the customer, but more importantly how Westin Nissan chose to deal with this act of gross negligence on their part. Outcome is as follows: Weston Nissan claimed complete deniability and said to me verbatim “if there was anything wrong with the car it would have started having problems immediately.” This they are correct on and so the problems did start immediately with the USB 2 port not working. My opinion of this dealership is that they are reckless, they lack consistency of competence, and have no accountability whatsoever. I only choose Weston Nissan based on 1 condition and that is they had a new 2023 Nissan Z and i purchased it. This review was written by someone who has a doctorate level education and purchased the car with cash who chooses to preserve their anonymity. Lastly, I also wish to give credit and praise to my home dealership of Gettel Nissan in Sarasota for phenomenal service and extremely competent diagnostics that yielded complete resolution of the problem that Weston Nissan caused. More

Excelente servicio y atención por parte de Yosmel, quien fue recomendado por Juan Carlos Schneider. A los dos muchas gracias pues siempre encuentro lo mejor de Nissan en ustedes. Gracias! fue recomendado por Juan Carlos Schneider. A los dos muchas gracias pues siempre encuentro lo mejor de Nissan en ustedes. Gracias! More

They have good customer service. Also are very friendly and it really makes you want to come back 👍 Also are very friendly and it really makes you want to come back 👍 More

Every employee was friendly and as helpful as they could be I will be a repeat customer be I will be a repeat customer More

Clean and comfortable waiting area. Service very prompt as schedule Would like a car wash for my vehicle Service very prompt as schedule Would like a car wash for my vehicle More

Great service. Team was vey courteous and walked me through everything the car needed. I made an appointment and they completed the work in a reasonable time. Team was vey courteous and walked me through everything the car needed. I made an appointment and they completed the work in a reasonable time. More

Alex was so helpful at my last visit. I had to get a couple of extra things done for maintenance that I was not expecting, and everything was done in a reasonable amount of time in a cost I had to get a couple of extra things done for maintenance that I was not expecting, and everything was done in a reasonable amount of time in a cost efficient manner!!! More

Worst experience ever. We were sold by Alex Prieto a car that when we got home realized that didn't have 3 features that he told us were included. Next day we went to the d We were sold by Alex Prieto a car that when we got home realized that didn't have 3 features that he told us were included. Next day we went to the dealer and spoke to him and his manager, Gen Ferrugio. They accepted there was a mistake from their side and apologized and they told us that if they received a new car with these features they would change ours at no cost. Next day they did received a new car with these features we are talking about, but they requested us 600 usd to swap the car. As we thought this was unfair from the first moment, we tried to speak to the general manager, Edward Downing, which I called him 3 times and left messages consecutively without any answer from him. We are pretty disappointed, frustrated and annoyed with this experience and by this time we would never recommend anyone to buy a car from Nissan. We also were treated unfairly and in some point treated as liars. Awful experience. More

Alex was very friendly! Love going to Weston Nissan always fast and friendly. Everyone is so helpful. Love going to Weston Nissan always fast and friendly. Everyone is so helpful. More

Davin was extremely professional. He was patient, knowledgeable, and helpful. He put me at ease. Buying my Volvo was one of the happiest experiences of my life and Davin was a big par He was patient, knowledgeable, and helpful. He put me at ease. Buying my Volvo was one of the happiest experiences of my life and Davin was a big part in that. More