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Weston Volvo - Service Center

Davie, FL

4.8
3,031 Reviews

3,031 Reviews of Weston Volvo - Service Center

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March 25, 2023

Staff is very professional and accommodating! ! I would definitely recommend Weston Volvo to my friends and family. More

by GIGI0698
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mariner, Luis Gonzalez, Nick Palenzuela
Mar 27, 2023 -

Weston Volvo responded

We appreciate the five stars! Thank you for choosing Weston Volvo.

March 23, 2023

Juan is excellent in service department. He is thorough, clearly explains issues and steps taken. Happy to bring my car in - great experience. More

by MARTINPARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan - service dept - 5 stars
Mar 23, 2023 -

Weston Volvo responded

We are so happy you had a super experience at Weston Volvo. Juan and the rest of the service team always do their best to make sure each customer drives away happy.

March 23, 2023

I’m so happy with this Volvo dealership! They are ALWAYS efficient and professional. I have a new service advisor-Randy Ramos- who is absolutely wonderful! He explains everything with respec More

by SEDANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ramos
Mar 23, 2023 -

Weston Volvo responded

We are so glad you love Weston Volvo! We love our wonderful customers. Thanks so much for all your sales and service business with us. A big thanks from Randy too. He enjoyed assisting you during your recent visit.

March 23, 2023

Service Mgr and Service Advisor were congenial, courteous and knowledgeable. Servicing appeared to be efficient and competent. Pricing seemed high imo. More

by mike4279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ramos, Nick Palenzuela
Mar 23, 2023 -

Weston Volvo responded

Mike thanks for the service review you gave us. We attempt to do our best for each customer! We greatly appreciate each of our customers.

March 22, 2023

When I’ve had concerns about my car, I feel like the service provider doesn’t listen. After they’ve looked at my car, the service provider doesn’t explain what was done or not done and why More

by MRAYA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have not worked with any of the employees listed
Mar 22, 2023 -

Weston Volvo responded

We want to sincerely apologize for your negative experience with us, however, we'd like to learn more about the situation. We want to make things right. Please contact us at 954-888-6800 and ask for the service manager. Or kindly reply with your contact details and he'll reach out to you.

Mar 23, 2023 -

MRAYA responded

I may be reached at 954-662-6276 for further comment

March 21, 2023

Randy was friendly, empathetic and gave timely updates. I wasn’t sure the car could be fixed. But you did it More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 23, 2023 -

Weston Volvo responded

Thanks much Ben for trusting our service team.

March 21, 2023

We were told the total cost, then after the work was completed, we were charged over $550.00 the original quote given. Bait & Switch, I call it. Never again will we service our vehicle or buy a ne More

by Ldiaz1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Mariner, Nick Palenzuela
Mar 27, 2023 -

Weston Volvo responded

We regret to hear your experience with us has failed to meet expectations and the price exceeded your original quote. If you would like to speak with us directly, please feel free to call us at 954-888-6800, as we are here to listen and hopefully resolve your concerns.

March 20, 2023

The experience was excellent, service manager patient, job done. Efficiency and timeliness right on the mark. More

by barbangrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Mar 20, 2023 -

Weston Volvo responded

Thank you for choosing us. We're happy to hear al went well.

March 19, 2023

The service advisor and team was very effective and really kept me informed of the issue with the vehicle More

by YISEL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 20, 2023 -

Weston Volvo responded

Thanks so much for choosing Weston Volvo to service your vehicle. We are so happy you were pleased with our service.

March 18, 2023

The service manager was very professional and efficient. My car was ready on time. Very comfortable customer lounge. More

by DIGRANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mariner
Mar 20, 2023 -

Weston Volvo responded

Thank you for the kind words concerning the Weston Volvo service department. Glad we can help you out with your vehicle needs. Thanks so much for the kind 5 stars in your review.

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