Weston Volvo - Service Center

Always great service from Luis Gonzalez, had an emergency with my tire and he got me in! Thank you for providing exceptional customer service with my tire and he got me in! Thank you for providing exceptional customer service More

Great service and dependable. I was thoroughly impressed with the staff and their customer service. I was thoroughly impressed with the staff and their customer service. More

I waited for my car it was completed in a timely manor I was explained all that was done to the car and the service department also took care of the seat belt recall issue as well . The car was washed and c was explained all that was done to the car and the service department also took care of the seat belt recall issue as well . The car was washed and cleaned before the returned it to me This was my first 10k mile service and I was very impressed Thank you More

Service was performed quickly with no problems, Advisor handled my service request quickly, courteously and efficiently. handled my service request quickly, courteously and efficiently. More

I love Weston Volvo! My go to place!!! Adam is the best!!! So professional and their service is top notch! My go to place!!! Adam is the best!!! So professional and their service is top notch! More

Outstanding customer service by service representative Adam and service manager Joe. Both individuals were very responsive to the needs of the customer and demonstrated excellent customer service skills. Adam and service manager Joe. Both individuals were very responsive to the needs of the customer and demonstrated excellent customer service skills. More

I had to go twice to fix the problem. Every time I go to service I have a new light turned on after I leave and I just decide to stay with the light on until the next service needed. Every time I go to service I have a new light turned on after I leave and I just decide to stay with the light on until the next service needed. More

It was incredible easy to solve my problem and the attention was excellent! My Volvo is now running again!! attention was excellent! My Volvo is now running again!! More

Service took longer than promised. It was a basic service. The service representative, Juan, never attempted to contact me or provide an update for the services status. I contacted him It was a basic service. The service representative, Juan, never attempted to contact me or provide an update for the services status. I contacted him twice at the end, since the time was over the deadline he provided, and he kept saying that he was waiting on the car to be cleaned. I told him to give me the car at end without the wash because I needed to leave, and he mentioned it was “hand wash”. I asked him then to give me a credit for that, and he said that was not possible because it was complementary. I did not appreciate his response, and lacked of followup. I asked to speak with his manager. The manager was very rude, and said I was a “mouth full” when I was explaining my issues. He did not attempted to address anything. Ironically when they gave me the paperwork, they change the service time to show it was completed on time , but I did not get my vehicle until 35 min past the time disclosed. Very disappointed with their service and the manager response! More

I’ve been dealing with this dealership for six years and I think it’s the people are fabulous and the service is very very good I think it’s the people are fabulous and the service is very very good More