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Weston Volvo - Service Center

Davie, FL

4.8
3,003 Reviews

3,003 Reviews of Weston Volvo - Service Center

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August 12, 2021

Quick service and nice people. Website needs a bit of work to ensure appt is confirmed before exiting. I had appt lined up but never appeared on their list and didnt get a confirm from the website, whi More

by Undisclosed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Weston Volvo responded

Thank you for choosing Weston Volvo for your vehicle service. We appreciate your comments concerning our website. Thanks for the 5 star review.

August 12, 2021

Joe Mariner & His team are amazing. Every time I go Joe Mariner & his team always my expectations. Always on time, always clean and and top quality !! More

by HENRYOSTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mariner, Luis Gonzalez
Aug 14, 2021 -

Weston Volvo responded

Joe and the Weston Volvo staff were very happy to assist you with your vehicle during your recent visit. A big thanks to you for choosing our dealership.

August 11, 2021

The service department was great and professional, I am very happy and sati with Volvo’s service department always ready to help and resolve a More

by martamc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mariner, Luis Gonzalez
Aug 14, 2021 -

Weston Volvo responded

Thank you for the 5 star review of Weston Volvo! We are so glad you were happy with our service department.

Aug 15, 2021 -

martamc responded

it was my satisfaction thanks for all Marta

August 11, 2021

The service staff appeared very rushed and made it clear that questions were not welcome. I came in for a safety recall but also had a simple question about the meaning of a dashboard alert and it was not a More

by jwlcurlylocks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Luis Gonzalez
Aug 18, 2021 -

Weston Volvo responded

Thank you for your valuable feedback. We've shared your review with our staff. We're sorry you had a less than satisfactory experience but we hope you'll find future visits much more pleasant. Should you wish to share more details about this visit, don't hesitate to reach out to Joe Mariner, the service manager at 954-888-6800.

August 10, 2021

Good service, but took longer than we were told. Car was returned to us with dirt and rust looking liquid on our inside car mats. More

by wilaricon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Weston Volvo responded

Thank you for servicing with our dealership. We apologize that the car was returned in less than satisfactory conditions. The service manager has been copied on your review and if you'd like him to reach out to you to discuss it, please reply with your name and contact details. We truly hope your next visit will be much more satisfactory.

August 07, 2021

Luis González was very helpful and friendly. Was clearly focused on providing a good service rather than overselling. Service was fast and on time. More

by r_luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Aug 07, 2021 -

Weston Volvo responded

Luis and the staff were very happy to assist you during your visit to Weston Volvo. It's great having you as our customer. Glad to know you were pleased with our service!

August 06, 2021

Excellent service. The service was prompt a d inefficient. Service representative was polite and courteous. Called promptly when completed.I have no complaints at all. More

by rogeranddianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mariner, Luis Gonzalez
Aug 07, 2021 -

Weston Volvo responded

Thank for the 5 star review of Weston Volvo! We are so happy you were pleased with our service department.

August 05, 2021

Outstanding service, fast, they also clean the car and very helpful staff. Will recommend the service and the waiting room is really good. Thank you for your assistance More

by ghurtaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez
Aug 05, 2021 -

Weston Volvo responded

Thanks for the kind review of Weston Volvo! We are so glad you were satisfied with our service.

August 05, 2021

Went there to service my vehicle and upon arrival the front desk at the service department was very rude and condescending which was a surprise because I’ve been a customer for about four years now and n More

by bparker1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinnie Cubito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mariner, Luis Gonzalez
Aug 10, 2021 -

Weston Volvo responded

We're so sorry to hear about this experience. We will address it internally. We truly hope your future visits will be much more pleasant. Thanks for your loyalty!

August 05, 2021

This was my first time with the Volvo Service Department and Adam was excellent. He got me in and out very quickly. Their waiting area is very nice and they washed my car for me. It was a great experience. More

by PAMFLORIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weinreb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Weston Volvo responded

Thanks for your kind words concerning Weston Volvo's service department. We appreciate your business very much.

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