Weston Volvo - Service Center

Quality Since the customer service call for an appointment to service personnel, As usual, solve in timely manner, friendly and professional people on, take c Since the customer service call for an appointment to service personnel, As usual, solve in timely manner, friendly and professional people on, take care of vehicle and customers. Thanks again More

Shockingly bad customer service I took my car car in for service this morning. Was greeted very pleasantly by the service advisor. Everything was going fine until I said I needed a l I took my car car in for service this morning. Was greeted very pleasantly by the service advisor. Everything was going fine until I said I needed a loaner. I was told they only give loaners to "their" customers. I said aren't I a customer? They said no. In order to get a loaner you need to have bought your car from them or bring in your car for service at least 3 times. I asked why would I bring in my car for service 3 times if I can't get a loaner when I can take it somewhere else and get a loaner. This is when things went from bad to worse. The service manager started yelling at me from his office that I wasn't a customer and I got a good deal at Gunther Volvo and now I am bringing my car here for service because I live near them and not Gunther. I asked him what he was talking about I lived in Coral Springs. He said I see your car out there with the Gunther plates. I told him that wasn't my car and I didn't understand why he aggressively interjected himself in the conversation I was having when he didn't know what he was talking about. I was shocked by how rude and aggressive he was. He insisted I wasn't a customer and I would just bounce around to any dealer. I left and will take my care elsewhere. His behaviour was incredibly short sighted. I lease my cars so I am am getting two new ones every 3 years and this guaranteed I will never step foot in that dealership again. There are so many good options in the area, go somewhere that won't treat you like this. More

40k service Luis in the service department best ever, I enjoy getting my car serviced and get full explanation of the charges. Third car from Weston Volvo. Luis in the service department best ever, I enjoy getting my car serviced and get full explanation of the charges. Third car from Weston Volvo. More

Quick, friendly and very knowledgeable Amazing service! Juan at Weston Volvo gets a gold star! He was knowledgeable and very sensitive to my time constraints . I said I only had 1.5 hours a Amazing service! Juan at Weston Volvo gets a gold star! He was knowledgeable and very sensitive to my time constraints . I said I only had 1.5 hours and he madden sure my tire was fixed in a hour! More

Quick Response I visited Weston Volvo to schedule a oil service for my vehicle and was glad to be informed that I could have the service done while I waited and that I visited Weston Volvo to schedule a oil service for my vehicle and was glad to be informed that I could have the service done while I waited and that they could get to me right away since they had an opening. I waited briefly in their new waiting area, had a great cup of coffee and in less than an hour, got my car back freshly serviced and washed. Great Service. Adam was very helpful More

Great service from Weston volvo The advisor was waiting for me at my appointment time. They told me the service would take two hours and it it took exactly that. The advisor was waiting for me at my appointment time. They told me the service would take two hours and it it took exactly that. More

Top Quality Service The best repair experience, for when a vehicle is not working. From the moment my car arrived on the tow truck, to return of a working car, all the st The best repair experience, for when a vehicle is not working. From the moment my car arrived on the tow truck, to return of a working car, all the staff was very helpful and just great to interact with. I highly recommend Weston Volvo for quality work and service. More

Excellent Service Every Time I have owned a Volvo since 2009 and I did take my car a few times to a local shop, and they did not copare at all in service and attention and i find I have owned a Volvo since 2009 and I did take my car a few times to a local shop, and they did not copare at all in service and attention and i find i feel I always get treated with fair prices for repairs, nothing outrageous. More

Excellent Service advisor support , great service Juan Salas did an excellent job on my last visit , he understood my request and too k the car for service. when're it was realized the part was not i Juan Salas did an excellent job on my last visit , he understood my request and too k the car for service. when're it was realized the part was not in inventory and had to be ordered. he was prompt in keeping me informed and called me to set an appointment to meet my schedule for the next day. he answered some questions , i had about the car unrelated to the original issue and demonstrated knowledge of the car in his response. it was a very pleasant experience More

Routine Took my 15 year old XC90 in for routine maintenance. If anything can be routine at 205K miles. Joe and his service department, including my advisor L Took my 15 year old XC90 in for routine maintenance. If anything can be routine at 205K miles. Joe and his service department, including my advisor Luis, treated me like they always do, like I was their only customer.! Thanks Weston Volvo. More