Weston Volvo - Service Center

awesome Luis made sure I was in and out , always professional I highly recommend weston volvo love this place.newly remodeled very nice. very clean.5 stars Luis made sure I was in and out , always professional I highly recommend weston volvo love this place.newly remodeled very nice. very clean.5 stars More

Great Service Dropped off car and spoke to Luis service advisor to conduct 60k maintenance. Received call from advisor that car needed other maintenance and said h Dropped off car and spoke to Luis service advisor to conduct 60k maintenance. Received call from advisor that car needed other maintenance and said he would take care of me. Car ready within a few hours. I always have Weston Volvo do any maintenance on my C70. More

Driver door handle inside broken, it has been ordered for ne driver side inside door handle broken it has been ordered by Adam for next week. I appreciate it. it would be nice if the part was on hand at Wester driver side inside door handle broken it has been ordered by Adam for next week. I appreciate it. it would be nice if the part was on hand at Western Volvo but it was nor, so I'm happy to wait till next week. More

Quality Since the customer service call for an appointment to service personnel, As usual, solve in timely manner, friendly and professional people on, take c Since the customer service call for an appointment to service personnel, As usual, solve in timely manner, friendly and professional people on, take care of vehicle and customers. Thanks again More

Excellent service Service is very professional and are genuinely interested in making your visit the best possible. They are in the process of improving the facility to Service is very professional and are genuinely interested in making your visit the best possible. They are in the process of improving the facility to improve customer service. More

Shockingly bad customer service I took my car car in for service this morning. Was greeted very pleasantly by the service advisor. Everything was going fine until I said I needed a l I took my car car in for service this morning. Was greeted very pleasantly by the service advisor. Everything was going fine until I said I needed a loaner. I was told they only give loaners to "their" customers. I said aren't I a customer? They said no. In order to get a loaner you need to have bought your car from them or bring in your car for service at least 3 times. I asked why would I bring in my car for service 3 times if I can't get a loaner when I can take it somewhere else and get a loaner. This is when things went from bad to worse. The service manager started yelling at me from his office that I wasn't a customer and I got a good deal at Gunther Volvo and now I am bringing my car here for service because I live near them and not Gunther. I asked him what he was talking about I lived in Coral Springs. He said I see your car out there with the Gunther plates. I told him that wasn't my car and I didn't understand why he aggressively interjected himself in the conversation I was having when he didn't know what he was talking about. I was shocked by how rude and aggressive he was. He insisted I wasn't a customer and I would just bounce around to any dealer. I left and will take my care elsewhere. His behaviour was incredibly short sighted. I lease my cars so I am am getting two new ones every 3 years and this guaranteed I will never step foot in that dealership again. There are so many good options in the area, go somewhere that won't treat you like this. More

40k service Luis in the service department best ever, I enjoy getting my car serviced and get full explanation of the charges. Third car from Weston Volvo. Luis in the service department best ever, I enjoy getting my car serviced and get full explanation of the charges. Third car from Weston Volvo. More

Quick Response I visited Weston Volvo to schedule a oil service for my vehicle and was glad to be informed that I could have the service done while I waited and that I visited Weston Volvo to schedule a oil service for my vehicle and was glad to be informed that I could have the service done while I waited and that they could get to me right away since they had an opening. I waited briefly in their new waiting area, had a great cup of coffee and in less than an hour, got my car back freshly serviced and washed. Great Service. Adam was very helpful More

Quick, friendly and very knowledgeable Amazing service! Juan at Weston Volvo gets a gold star! He was knowledgeable and very sensitive to my time constraints . I said I only had 1.5 hours a Amazing service! Juan at Weston Volvo gets a gold star! He was knowledgeable and very sensitive to my time constraints . I said I only had 1.5 hours and he madden sure my tire was fixed in a hour! More

Great service from Weston volvo The advisor was waiting for me at my appointment time. They told me the service would take two hours and it it took exactly that. The advisor was waiting for me at my appointment time. They told me the service would take two hours and it it took exactly that. More