Weston Volvo - Service Center

Coolant Hose repair Adam was great. Service was great. It seems that my bill was a little excessive. It seems a lot to pay $268 just to replace a hose. If dealerships wan Adam was great. Service was great. It seems that my bill was a little excessive. It seems a lot to pay $268 just to replace a hose. If dealerships want to stay competitive was local car service repair shops they need to review their excessive fee structure More

Frightening experience On Wednesday, I contacted the service department because a sensor indicated there was an issue with my BLIS/CTA system. I advised the service rep Adam On Wednesday, I contacted the service department because a sensor indicated there was an issue with my BLIS/CTA system. I advised the service rep Adam that I was leaving on a 10 hour road trip on Friday. I was given an appointment to drop my car off the very next morning. I was grateful to be accommodated so quickly. When I checked in, I let Adam know that aside from the BLIS/CTA issue, my start-stop was not working, and most importantly I had noticed a recent noise coming from my tires when I accelerate. I was told that my tires would be inspected as well. When I received the call that my car was ready, I was told that the battery was replaced and a software update was completed. No mention of the state of my tires. When I asked if my tires were checked, Adam confidently said that “ there is some wear but that would eventually even out” and that my “tires are safe”. The blue receipt that was given to me at check out detailed all services performed to my car. Nowhere did it mention that my tires were inspected. I found this odd but took comfort in my Volvo service rep’s word that my tires were safe. On my drive back home the noise continued. This morning while I was on the road my tire pressure sensor lit up on my dashboard. My car began to drive sluggishly. I carefully drove myself to a Goodyear with my hazard lights on. I explained to the mechanic there the noise I was hearing and the “symptoms” the car was having. Immediately he saw a large nail on the Rear left tire. The nail was very visible and if tires were inspected it would have easily been found. I had to wait while the tire was inspected and repaired. I waited a long time because I did not have an appointment. Needless to say, I had to cancel my trip. I’m grateful to Goodyear for helping me with my situation. Who knows what could have happened to me alone on the highway on a 10 hour road trip with these “safe” tires. I personally hold Volvo to a higher standard than this. Specially since Volvo is “dedicated to safety”. I will keep this experience in mind when I decide to purchase a new car. More

Fast and high quality service Why? Easy access to service. The staff, particularly Luis Gonzales, were ready for me at the appointed time. The service itself was quick and of high Why? Easy access to service. The staff, particularly Luis Gonzales, were ready for me at the appointed time. The service itself was quick and of high quality. The car was ready within the explained timeframe..and it was beautifully cleaned. Despite work still going on in the showroom the new waiting space and amenities are great! I've owned many Volvos and over the years dealt with 5 different dealerships and service operators...Weston Volvo is absolutely the best. More

Excellent and timely service I have been driving Volvo’s for several years and always bring my cars to Weston Volvo. The staff is friendly and helpful. The service is expert and t I have been driving Volvo’s for several years and always bring my cars to Weston Volvo. The staff is friendly and helpful. The service is expert and timely. I recommend them without hesitation. More

Excellent service As usual, I get excellent service from Weston Volvo. My car was not running properly so I called volvo "on call". They scheduled a tow company to come As usual, I get excellent service from Weston Volvo. My car was not running properly so I called volvo "on call". They scheduled a tow company to come tow my car to Weston Volvo, since I will only deal with them. I spoke to a service tech first thing the next morning, my car was towed after hours, and they said they had a loaner car waiting for me. It truly could not have been easier. I was very happy since my experience was very easy! All the service guys are always nice and helpful if needed. I personally go to Luis and Joe will help me too. Fantastic staff at Weston Volvo. More

HIGHLY RECOMMEND WESTON VOLVO Luis Gonzalez is always professional, courteous and efficient. I have always been extremely satisfied bringing my car in for service knowing I will b Luis Gonzalez is always professional, courteous and efficient. I have always been extremely satisfied bringing my car in for service knowing I will be greeted warmly and service will be completed in a timely manner. I do recommend this center to friends. At my last visit I also spoke to Greg Bellini about trade in for newer model because I have been so pleased with Volvo. He sold me my current car and always goes out of his way to help with any questions I have. More

Never had a bad experiance Every time i've come in for service or for something to be checked out, they never disappoint. Everyone is attentive and understanding. I actually loo Every time i've come in for service or for something to be checked out, they never disappoint. Everyone is attentive and understanding. I actually look forward to coming in and hanging out in the waiting room, the hot cocoa machine is great. Thanks! More

Excellent service! Exceptional customer service! Luis is the best. Helpful, knowledgeable and ever so pleasant. His attention to detail and genuine interest makes us fe Exceptional customer service! Luis is the best. Helpful, knowledgeable and ever so pleasant. His attention to detail and genuine interest makes us feel so appreciated as customers. Truly great service. More

Great Volvo Service! Professional and courteous, Luis and Joe are amazing service folks who know how to take care of your Volvo. I would definitely recommend them for your Professional and courteous, Luis and Joe are amazing service folks who know how to take care of your Volvo. I would definitely recommend them for your Volvo. More

Great service with a smile My visit was great. From scheduling to the loaner set up and vehicle pick up, all was great. The Team was thorough and informative and timely in all t My visit was great. From scheduling to the loaner set up and vehicle pick up, all was great. The Team was thorough and informative and timely in all they did. They’re great demeanor helped make it an easy and pleasant experience. More