Weston Volvo - Service Center

service excellent customer service. very professional from setting appt to having scheduled maintenance completes. in addition my car was washed and vacuumed excellent customer service. very professional from setting appt to having scheduled maintenance completes. in addition my car was washed and vacuumed. pleasant surprise. thank you Adam More

Quick and professional First the team knows me by name and they were expecting me. Being greeted by name is a nice added touch. The time it took to complete the service wa First the team knows me by name and they were expecting me. Being greeted by name is a nice added touch. The time it took to complete the service was aligned to expectations as to communicated wait time. My car was cleaned inside and out and I really appreciated that. More

Great service, done in a reasonable amount of time. Waiting area under construction. I’m sure it will be nice when finished. There are many chairs, computer workstations, and outlets to keep electronic Waiting area under construction. I’m sure it will be nice when finished. There are many chairs, computer workstations, and outlets to keep electronic devices charged. Refreshments available. More

Best service in Weston Adam was very nice and knowledgeable i am very pleased with his service and also the new addition to this awesome team Juan he is also very profession Adam was very nice and knowledgeable i am very pleased with his service and also the new addition to this awesome team Juan he is also very professional and courteous. Thanks! More

Excellent volvo service The whole staff is Cooperative, professional, and courteous. They gave me a loaner car while servicing my volvo s90 and returned my car washed - all The whole staff is Cooperative, professional, and courteous. They gave me a loaner car while servicing my volvo s90 and returned my car washed - all with genuine smiles. More

20000 mile service My wife and I waited for about an hour. The ROYAL treatment we've received from Mr. Luis Gonzales was no strange to us. He described was done to the My wife and I waited for about an hour. The ROYAL treatment we've received from Mr. Luis Gonzales was no strange to us. He described was done to the car, the cost was very reasonable, the car was washed and cleaned inside out. Well, in short a very well job done. Thanks. More

Car repair Juan González is the best! I explained to him that I’m a widow & don’t have much knowledge of a car he was very attentive & caring to the needs. There Juan González is the best! I explained to him that I’m a widow & don’t have much knowledge of a car he was very attentive & caring to the needs. There was a problem with the sunroof, axel & a few other things. He went the “extra mile” to take care of the repairs of the car. Excellent employee! More

Attentive... when I called My car had to go into service, and they were very kind and attentive....but only when I called, I think in total I got only 3 calls and 2 of them was My car had to go into service, and they were very kind and attentive....but only when I called, I think in total I got only 3 calls and 2 of them was because I was pestering them to call me back. So my car needed two tires changed and they had NO LOANERS available, so I called EVER DAY asking for a loaner because they would never bother to call me back. I went 5 days without much update and without a car, the person originally helping me stopped responding my calls (mind you I only called once or twice a day) and never bothered to call me back even though I left a voicemail. Finally the day my car was suppose to be out of the shop I still received no update so I called about 3 times asking if my car was ready for pick up. If I had waited for a call I would probably be still without a car. Every time I was on the phone with them they treated me very kindly, and tried to seem like they were doing everything for me, but at the end of the day they wouldn't update me or call me back when they said they would. Maybe this was a fluke, and I hope it was, but I was not very happy with their services. But other than this one time I haven't had much trouble. More

Terrible I bought a new Volvo XC60 December 2015. There should have been 3 year free Maintenance Program, but at the Service Desk they told me that they have m I bought a new Volvo XC60 December 2015. There should have been 3 year free Maintenance Program, but at the Service Desk they told me that they have made the first Service for the car in January 2015 and the Maintenance has been expired?!! I told them that I have bought the car as a new car and December 2015 and there are no such clause on the Sale Agreement, which says that I don't have that 3 year Maintenance Program. The Service Desk Manager told me that it's my problem to sort it out what the seller has done wrong??!! I ask him that would it be easier for him to sort it out inside Weston Volvo. He said that he will not do it. That is my first - and last Volvo. More

Service I had my Volvo S90 service for the first time since new. Everything good but Navigation module had to be changed (covered by warranty). Luis Gonzal I had my Volvo S90 service for the first time since new. Everything good but Navigation module had to be changed (covered by warranty). Luis Gonzalez scheduled me for another day and everything went smoothly. Great Service from Luis! More