Weston Volvo - Service Center

Best service advisory and good communication. Parts ordered received promptly and installed right away. Loaner was easy to receive. Parts ordered received promptly and installed right away. Loaner was easy to receive. More

It is like a family. When I had to wait they fed me pizza. Work always done correctly and this type of dealership is what I look for when buying a car. It is my third vo When I had to wait they fed me pizza. Work always done correctly and this type of dealership is what I look for when buying a car. It is my third volvo More

I had previously purchased a car from here and had a great experience. I returned and bought a slightly used 2024 XC40. I purchased the car on a Sunday and by Wednesday was already experiencing issues. great experience. I returned and bought a slightly used 2024 XC40. I purchased the car on a Sunday and by Wednesday was already experiencing issues. Check tire light came on Wednesday and had to take it to the dealership, they addressed the issue promptly with no drama. On Thursday the passenger door would not open. I returned back to the dealership at 11 AM and was told there were no loaners so I had to sit there while they looked at it. At around 2:00 I am told the door needs an entirely new lock and must be ordered so I will have to return again. I am also told they might or might not have a loaner for me. At this point, I’ve been there 3 hours and find it unacceptable that this car is already having these issues a few days in. I asked to speak to a manager and was introduced to the most rude man I have ever encountered. Clearly off the bat this man had an issue with women and didn’t seem interested in helping me. I explained that I am repeat customer and would like some form of compensation for my time given that this car was literally just purchased days ago. He then starts to denigrate me for buying a used car and that all he can do is apologize. He was also sneering at me demanding what type of compensation I want in a raised voice. It was clear he was trying to intimidate and bully me as a female. I shouldn’t have to tell him how to do his job, a simple, we are so sorry, here’s a gift card to use at a later date, to compensate you for troubles caused by us and this defective car we sold you. Clearly customer service is not a priority for this dealership. More

Maintenance and service processes is very easy to schedule, representative are well knowledgeable and waiting at the dealership is pleasant, highly recommended schedule, representative are well knowledgeable and waiting at the dealership is pleasant, highly recommended More

Amanda is genuinely the best advisor. She’s knowledgeable, professional and does not hide anything from you. She even let me know what my car may need in the future, and what to look for She’s knowledgeable, professional and does not hide anything from you. She even let me know what my car may need in the future, and what to look for should a part fail More

Outstanding service. Representative was very friendly and helpful. Service was done in a timely manner. Representative was very friendly and helpful. Service was done in a timely manner. More

Very good and prompt service by the salesperson as well as the manager. Did not feel rushed as the manager. Did not feel rushed More

Service department is great! And Randy is professional and helpful. He took great care to make sure the repair my car needed was done right and timely! Great experience! And Randy is professional and helpful. He took great care to make sure the repair my car needed was done right and timely! Great experience! More

I’ve had countless great experiences at this dealership. Dropping my Volvo for service is freaking sweet: park, give them the keys and chill at their lounge. The turnaround time is pretty admirable. No comp Dropping my Volvo for service is freaking sweet: park, give them the keys and chill at their lounge. The turnaround time is pretty admirable. No complaints tbh More

The service department at Weston Volvo is very good. The person who took care of my car was friendly and professional. The service was provided in a timely manner. The person who took care of my car was friendly and professional. The service was provided in a timely manner. More