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Westown Ford Lincoln
Jacksonville, IL
1,589 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,589 reviews
July 27, 2021
I needed a new key fob. Westown took care of it. I miss the popcorn. More words needed-to be or not to be, that is the question. the popcorn. More words needed-to be or not to be, that is the question. More
by proodhouse
Verified Customer
July 25, 2021
Everyone was very friendly. Made my first time buying a breeze. Was very patient with me and all my questions. Could not have had a better experience breeze. Was very patient with me and all my questions. Could not have had a better experience More
by hascobb
July 24, 2021
Have been going to Westown since 2008, and they have been reliable for that entire time. Nick and his folks are friendly and will work with you unlike many other dealerships. reliable for that entire time. Nick and his folks are friendly and will work with you unlike many other dealerships. More
by Mlvlc1
July 22, 2021
Price of Works Package has risen drastically since last serviced. Assume part is price of oil, but appreciated special pricing for loyal return customers in the past. serviced. Assume part is price of oil, but appreciated special pricing for loyal return customers in the past. More
by karmrk
Employees Worked With
July 22, 2021
I called to schedule oil change and got in the same day. Very nice when I dropped off and picked up. Always love to see my sales gal, Vickie Loughary Very nice when I dropped off and picked up. Always love to see my sales gal, Vickie Loughary More
by shspears
July 21, 2021
Drop off and pick very convenient to use. Maintenance couldn’t be any easier. Informed of any problems, and when ready ,called to let know it’s done. couldn’t be any easier. Informed of any problems, and when ready ,called to let know it’s done. More
by wyttnw
Employees Worked With
July 20, 2021
Westown ford has a very friendly and knowledgeable staff. Our sales lady Vicky made everything about the purchasing of our vehicles smooth and efficient. The service department seems to be very knowledgeable Our sales lady Vicky made everything about the purchasing of our vehicles smooth and efficient. The service department seems to be very knowledgeable and accommodating. More
by markholman43
July 20, 2021
Very friendly service. Very informative on what they did to my vehicle. Helped me out on something that they could not do that day. Fast service. to my vehicle. Helped me out on something that they could not do that day. Fast service. More
by scottugljax
Employees Worked With
July 20, 2021
Was totally blown away by my car purchase from Wade. He went above and beyond to take care of us. He answered all questions we had. And to top it off he delivered my car to us 185 miles away. He is definit went above and beyond to take care of us. He answered all questions we had. And to top it off he delivered my car to us 185 miles away. He is definitely a special person and a big asset to Westown. Hoping I can steer some business his way in the future. We are one happy Mustang owners. You Rock Wade !!!!! More
by Dick and Peg
July 19, 2021
Hats off to Jim Birdsell for helping me Saturday after service dept. was closed Fixed something under my car Really appreciated it. Thank Jim, Pat service dept. was closed Fixed something under my car Really appreciated it. Thank Jim, Pat More
by ptebow
Employees Worked With
Jim Birdsell
