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Westown Ford Lincoln
Jacksonville, IL
1,591 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,591 reviews
November 09, 2020
Very good to deal with. The easiest purchase we have ever done. My wife was working so they drove to her work to sign off on the paperwork. done. My wife was working so they drove to her work to sign off on the paperwork. More
by roger_poole68
Verified CustomerEmployees Worked With
November 05, 2020
Outstanding service department. Got my pickup serviced today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all door handles. In this Covic-19 time's you cant be to careful. Good job gentlemen. More
by ol-lazz
Employees Worked With
November 04, 2020
The service department was very helpful in an initial visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... More
by tangychuck
November 03, 2020
Great people and a great dealership. Everyone has always been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting f been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting fixed. Jeremy is a great service rep too. More
by Kevin and Kim
October 29, 2020
Great service department, very friendly staff was able to get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! More
by ralphandkaren1
Employees Worked With
Other Employees :
Nick Xamis, Brad Reese
October 28, 2020
Very very very pleased with the outcome of My vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. More
by chadwest1968
Employees Worked With
October 27, 2020
Had appointment for an oil change. They got my car in on time and completed satisfactorily. Usually do not have issues with the service dept. time and completed satisfactorily. Usually do not have issues with the service dept. More
by wildlifefan
Employees Worked With
Service Department
October 25, 2020
Very happy with the whole experience. Was shown respect & felt absolutely no pressure. Staff were friendly & followed Covid safety guidelines, which was greatly appreciated. Would definitely recommend to any felt absolutely no pressure. Staff were friendly & followed Covid safety guidelines, which was greatly appreciated. Would definitely recommend to anyone looking to purchase a vehicle. More
by tammyspringer04
Employees Worked With
October 23, 2020
Our salesman Andrew went above and beyond to make my son’s first car purchase a wonderful experience! He explained all of our options at length, and was extremely helpful in finding the perfect fit for son’s first car purchase a wonderful experience! He explained all of our options at length, and was extremely helpful in finding the perfect fit for us. He’s amazing! More
by rjx1980
Employees Worked With
Andrew Davis
October 21, 2020
Not happy with paying for something that is a known issue with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid for when I got the car. I was not a very happy customer. I took it to Ford thinking they would take care of it. More
by Adrianaharrington9898
Employees Worked With
Can not recall names.
