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Westown Ford Lincoln
Jacksonville, IL
1,260 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,260 reviews
April 18, 2024
The staff and service was great. Waiting area was very comfortable! Thanks so much for asking!! Waiting area was very comfortable! Thanks so much for asking!! More
by timesquare
Verified CustomerEmployees Worked With
Helpful April 11, 2024
Always enjoy working with Vicki. ..so upbeat and happy! She knows what I want and always finds it! ..so upbeat and happy! She knows what I want and always finds it! More
by sheryl_hogan
Employees Worked With
April 09, 2024
The service department staff( Daniel ) was very helpful , however the policy in place for anyone purchasing an extended warranty on their vehicle is terrible, I found out that my engine was bad and needs t , however the policy in place for anyone purchasing an extended warranty on their vehicle is terrible, I found out that my engine was bad and needs to be replaced , however the policy that West Town Ford has in place isn't helpful, so , I found a different place that is willing to work with me , went to picky truck up to take it there , drove it one mile and learned that while they were doing a diagnostic check , the removed the passenger valve cover , didn't install a new gasket when putting it back together and leaked oil out everywhere , very bad experience with their service, will not do further business and highly recommend to take your business elsewhere More
by jmoonshine173
Employees Worked With
Daniel
April 09, 2024
Fantastic to work with and met all my wants and needs in a new car ! Wonderful experience! a new car ! Wonderful experience! More
by woohoo418
Employees Worked With
April 07, 2024
We bought our new car in October of 2019. We have always taken it back to this dealership for all services.I would rate them the top in all areas! We have always taken it back to this dealership for all services.I would rate them the top in all areas! More
by ljsaxer
April 07, 2024
Love our Ford 150! Wade Muller found exactly what we were looking for! Extremely friendly and efficient operation from beginning to end. We highly recommend Westown For Wade Muller found exactly what we were looking for! Extremely friendly and efficient operation from beginning to end. We highly recommend Westown Ford in Jacksonville, IL. More
by dledwards72
April 07, 2024
Great experience from start to finish. Highly recommend Westown Ford for purchase of a vehicle and their service department. Highly recommend Westown Ford for purchase of a vehicle and their service department. More
by kathleenblakeley
April 05, 2024
Quick effortless service. Hated coffee but I'm not a coffee drinker also did not not like the popcorn but don't like pop corn with out lots of butter. I hate questioners. Hated coffee but I'm not a coffee drinker also did not not like the popcorn but don't like pop corn with out lots of butter. I hate questioners. More
by grandbeast
Employees Worked With
