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Westown Ford Lincoln
Jacksonville, IL
1,615 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,615 reviews
November 08, 2024
They had me set up with an appointment in service in a very reasonable amount of time, and the truck was completed in just a few days. very reasonable amount of time, and the truck was completed in just a few days. More
by nitemen07
Verified Customer
November 08, 2024
Always great to deal with, friendly service and everyone does their best to make it a pleasant experience. does their best to make it a pleasant experience. More
by stdavidson67
November 03, 2024
Brought my truck in for service and it was completed faster than anticipated! Warranty and recall service was super easy. faster than anticipated! Warranty and recall service was super easy. More
by robinsonb99
November 03, 2024
Jeremy is the best in the business by far I’d recommend he hats a big raise he hats a big raise More
by Brent
Employees Worked With
November 02, 2024
Great service department! Very prompt getting me in and very efficient and friendly! Glad they are taking appointments! My car was not purchased at Westown, but I still bring Very prompt getting me in and very efficient and friendly! Glad they are taking appointments! My car was not purchased at Westown, but I still bring it here because the service is better. And we’ve purchased 2 trucks here. More
by jebourn
November 01, 2024
Great service no pressure sale very pleased did everything they said they do. Cory was really great everything they said they do. Cory was really great More
by sharonburger65
November 01, 2024
Very courteous and close knit team. They work well together as a team. Met other salespeople while looking for Wade and they didn’t try to encourage me to buy with them. Instead helped They work well together as a team. Met other salespeople while looking for Wade and they didn’t try to encourage me to buy with them. Instead helped me find him. I believe they have mutual respect for each other. I highly recommend Westown Ford to others looking for a new or used vehicle. I will continue to make them my first stop when making subsequent vehicle purchases. More
by josephenochs60
Employees Worked With
October 31, 2024
Good service. Quality work. Good communication, reasonable charges. I was surprised that I had to order my own parts at the time I scheduled the service, but it wo Quality work. Good communication, reasonable charges. I was surprised that I had to order my own parts at the time I scheduled the service, but it worked out fine More
by Brad Wilson
Employees Worked With
October 30, 2024
Made me prepay 350 for a part that was not needed - refused to refund or give me the part refused to refund or give me the part More
by Cheated
Employees Worked With
October 29, 2024
Wonderful customer service, Definitely recommend. Will be back for services and when I need a new vehicle. Will be back for services and when I need a new vehicle. More
by pherigo8
