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Westown Ford Lincoln
Jacksonville, IL
1,615 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,615 reviews
November 03, 2023
Technicians did a great job on my alignment and were professional! Thank you westown ford! professional! Thank you westown ford! More
by amye10816
Verified Customer
November 01, 2023
was very pleased with experience at Westown in JACKSONVILLE. Wade was great! found me the car I wanted in 2 days. Was very informative on all aspects of purchasing and spent time showing me how to JACKSONVILLE. Wade was great! found me the car I wanted in 2 days. Was very informative on all aspects of purchasing and spent time showing me how to use all the car's amenities. would definitely recommend! Extremely pleased! More
by Bonnie
Employees Worked With
October 29, 2023
Easy to work with. Responsive to phone and text messages. Met our needs. Willing to work with us. Real people. Only negative. Not a huge negative. Just needs worded/c Responsive to phone and text messages. Met our needs. Willing to work with us. Real people. Only negative. Not a huge negative. Just needs worded/communicated differently. The price of vehicle didn’t include the extra added brake light the dealership added and the safety etched glass. This was included in the extra feed. With doc fees, gov fees, taxes. These two features should have been included in the base price of vehicle quoted to us. It would be like buying a jacket for $10. Upon checking out they state it has pockets that are an extra $5. But we got that easily worked out. Something to consider for future sells. More
by jlehne
October 29, 2023
Oil changes are to high service department isn’t as good as it was before and not that friendly either as it was before and not that friendly either More
by davesue60
October 27, 2023
They made us feel like family and helped us in a difficult situation find a vehicle that we like. difficult situation find a vehicle that we like. More
by revmhorn
October 27, 2023
Vicki was so easy to work with and the dealership was no nonsense and worked quickly to get us a deal for our daughter. nonsense and worked quickly to get us a deal for our daughter. More
by tjtf72
October 26, 2023
My dealings were with the service department. That group of guys are phenomenal! They listen to my needs and take them seriously. They are very accommodating with ordering parts, scheduling appo That group of guys are phenomenal! They listen to my needs and take them seriously. They are very accommodating with ordering parts, scheduling appointments and making sure you are taken care of as well. Westtown Ford is a dealership I trust! More
by diana.spradlin55
October 25, 2023
After more than three weeks shopping for a new SUV, I found the perfect one back where I started. Westown Ford overall seems to employ friendly, pleasant and accommodating personnel . found the perfect one back where I started. Westown Ford overall seems to employ friendly, pleasant and accommodating personnel . More
by sltBrown
