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Westown Ford Lincoln
Jacksonville, IL
1,613 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,613 reviews
October 22, 2023
Terrible. 3 visits just to get fuel filters changed. 1st they didn’t do them so when my father got home I seen on receipt so I called and they said come bac 3 visits just to get fuel filters changed. 1st they didn’t do them so when my father got home I seen on receipt so I called and they said come back and we will do and then didn’t have the filters when we got there because parts guy was a smart xxx when I clearly asked in advance if they had even before the first visit. Also this was a hour drive each way so 6 hours in this and not even a discount I won’t be back. More
by brentgreer1975
Verified Customer
October 21, 2023
Very good customer service. Cory made sure I was taken care of. Will definitely be back! Cory made sure I was taken care of. Will definitely be back! More
by Jon Reed
October 20, 2023
Always fast immediate service here and always always done right. There’s a long term seasoned staff here that knows how to get the job done and right away too. right. There’s a long term seasoned staff here that knows how to get the job done and right away too. More
by ssstevo
October 20, 2023
Great service and timely…appreciate the level of customer service. I like doing business with West Town Ford. service. I like doing business with West Town Ford. More
by Ken and Carrie
October 17, 2023
Great job. Thank you for the good work. I love the coupons you send me. Thank you for the good work. I love the coupons you send me. More
by tammybrunk
October 14, 2023
Oily hand prints on front finders took 2 hours was not pleased could not find bill when it was time to pay could not read check list scribbles pleased could not find bill when it was time to pay could not read check list scribbles More
by bobfry1959
October 13, 2023
Courteous, listened to my concerns and found the issue I was having with my Nautilis. was having with my Nautilis. More
by joenameier
October 12, 2023
Great to deal with people I know and have a connection with.A real small tow feel with big town capabilities. with.A real small tow feel with big town capabilities. More
by lesp0
October 12, 2023
Very helpful! I didn’t purchase the vehicle from them but they have done all of the service on it, even rebuilt the transmission at 3,000 miles and you couldn’t te I didn’t purchase the vehicle from them but they have done all of the service on it, even rebuilt the transmission at 3,000 miles and you couldn’t tell I had purchased it elsewhere! More
by Mary
October 11, 2023
Friendly. Accommodating. Went over and above our expectations. Easy to work with. All of the staff that we worked with were very helpful Accommodating. Went over and above our expectations. Easy to work with. All of the staff that we worked with were very helpful More
by debbiepark1950
