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Westown Ford Lincoln
Jacksonville, IL
1,581 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,581 reviews
March 06, 2025
Vicky was great to work with during and after the sale. The service department is very friendly. The service department is very friendly. More
by forrest.austin
Verified Customer
March 06, 2025
I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their appr Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience. More
by H,Alpan
February 28, 2025
Very friendly easy transaction. Would definitely recommend this dealership .Thank you for a wonderful experience. Would definitely recommend this dealership .Thank you for a wonderful experience. More
by jjmpost1
Employees Worked With
February 25, 2025
Corey was very outgoing and extremely helpful. Others at the dealership especially Wesley Cook were very friendly and helpful as well. Others at the dealership especially Wesley Cook were very friendly and helpful as well. More
by b.bill76
February 25, 2025
Had my truck there for almost a month. They never could fix it. Had to call just to get updates. They never could fix it. Had to call just to get updates. More
by waynergard
Employees Worked With
February 25, 2025
Great, thoughtful service. Got me out by 8 am, with a ride to get my wallet. Got me out by 8 am, with a ride to get my wallet. More
by sgodek
Employees Worked With
February 24, 2025
The service manager Jeremy was great to work with. An elderly gentleman from there gave me a ride home and picked me up when car was ready. He was sleepy. Thanks Creedy. An elderly gentleman from there gave me a ride home and picked me up when car was ready. He was sleepy. Thanks Creedy. More
by justinkaufmann
Employees Worked With
February 22, 2025
I took my car there for a recall my car is super loud now. It's going through gas like crazy extremely passed off coast me another repair bill!!!!!! now. It's going through gas like crazy extremely passed off coast me another repair bill!!!!!! More
by martinmarla726
Employees Worked With
February 22, 2025
Wade worked hard at making sure that the car we selected had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade f had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade followed up with us a couple weeks after we had the car to be sure we were pleased with it. We were very pleased. More
by reet55
