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Westown Ford Lincoln
Jacksonville, IL
1,613 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,613 reviews
September 07, 2023
Westown Ford is fortunate to have Wade on their staff. We made our decision to buy our car without pressure. Thanks for making it easy! We made our decision to buy our car without pressure. Thanks for making it easy! More
by grammysally8
Verified Customer
September 06, 2023
The best car dealership intownwaxe is great great staff friend very nice helpful nice Great friend very nice helpful nice Great More
by debbieromano63
Employees Worked With
September 04, 2023
Got diagnosed for a bad actuto, quoted a price, take it in to have replaced, was told a second one was bad, car was making the exact same sound before I took it in, was the first one really bad, guess I’ll in to have replaced, was told a second one was bad, car was making the exact same sound before I took it in, was the first one really bad, guess I’ll never know but it left a bad taste in my mouth for sure More
by Bitter
Employees Worked With
September 03, 2023
It was clean , friendly staff , easy to work with. ! Found my car of my dreams!! ! Found my car of my dreams!! More
by wireman193
September 01, 2023
Working with Vicki and the staff at Westown was a real pleasure. Answered all our questions. Rated A plus. Thank you for a beautiful car. Bob & Cathy Randall pleasure. Answered all our questions. Rated A plus. Thank you for a beautiful car. Bob & Cathy Randall More
by seriema
August 29, 2023
The staff were professional and friendly. I will schedule my next service at this dealership. I will schedule my next service at this dealership. More
by Edie
Employees Worked With
August 29, 2023
We talked about leaving my keys locked in my truck so I could pick it up on sunday got there and no keys. Thankfully I had my spare set. Then I told them to mail me the other and they never mailed because could pick it up on sunday got there and no keys. Thankfully I had my spare set. Then I told them to mail me the other and they never mailed because I had an unpaid bill that nobody ever told me about. I had no problem paying the bill just would have been nice if somone would have told me about it. So I went 2 weeks with out my truck keys that had other important keys on them I needed because they neglected to tell me anything about the bill for two weeks. And last but not least I wanted my radio updated to the newest sync but they tell me it can’t be done because my 935$ radio module is shorting out… I mean I’m not saying he is wrong or right but it’s awfully funny that it works flawlessly 99.9% of the time I just wanted it updated. It has froze the screen a handful of times but it’s not common so he may be right or it may just be a fluke who knows. More
by A
August 24, 2023
Service department took very good care of us. Had an appointment for a recall repair and they were able to also complete a service and fix an issue we were having with auto start/ stop. Had an appointment for a recall repair and they were able to also complete a service and fix an issue we were having with auto start/ stop. More
by bilcel
Employees Worked With
August 22, 2023
Always helpful, efficient, and able to get in anytime I’ve tried. Westown always works for me! I’ve tried. Westown always works for me! More
by elturner913
August 19, 2023
They did a amazing job with my tires and I would recommend them to anyone. recommend them to anyone. More
by Jlaw10
