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Westown Ford Lincoln

Jacksonville, IL

4.7
1,579 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,579 reviews

April 07, 2023

Well prepared for our appointment. Had what we needed at a price we could agree to. More

by c_zog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Don't care much for car salesmen but Cierra was great. I'll be sending my friends to her. More

by mikewankel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

An absolutely great experience! ! Wade was so SO helpful in my search for a new vehicle and made the process so simple. You don’t always know whose hands you’re going to be in when More

by Jani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

This is a great dealership all the way through. Sales personnel, service advisers, financial advisers and management. So easy to work with! More

by forestr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Great Service. Repair on car was fast and done well. Car locks are back working. Than You More

by davelb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Efficient-friendly-accommodating to customer-excellent car service and problem or maintenance not performed as promised, never any bring back issues unless customer knows in advance. More

by drobi253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey, salesman, Sierra Daniels
April 02, 2023

I was able to find the vehicle I was looking for and pleased with the customer service More

by brother_toad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Stelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Service staff is extremely rude and unhelpful. We took our vehicle for the same issue 4 different times and it was never fixed and they charged us for a part my car never needed. More

by Diagarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Wonderful buying experience! I would highly recommend Westown Ford! Cierra and Pam made the entire process amazing! More

by kariannkingston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

It was a good experience to have done business with you folks at West town in Jack son ville. More

by ggoetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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