Westown Ford Lincoln

Came in Looking for a used car. I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership took it out for a test drive and decided that was the vehicle we needed. Peter is very caring and very appreciative with me and my wife. The buying process was fast and easy and was out the door in 90 minutes. I did have to come back and visit the service department for a programming update. Service department was friendly as usual and had me on the way in minutes. Business office was polite and made everything easy. I thank Peter for all he has done and look forward to the next time I need a vehicle. Westtown Ford has always been great to work with. More

Best Ford dealer in the Midwest. From sales to service, everyone is great to deal with. From sales to service, everyone is great to deal with. More

Great service and great people and top quality work every time. Also the work is always completed in a timely manner. time. Also the work is always completed in a timely manner. More

It was a pleasure working with Cierra. Finance was very helpful too! I would recommend your business. Finance was very helpful too! I would recommend your business. More

Poor communication. Took my car in for a battery change, got it home and it didn’t start. Took my car in for a battery change, got it home and it didn’t start. More

Got in quickly. Didn't take long at all. Nice waiting area and restrooms close by. Didn't take long at all. Nice waiting area and restrooms close by. More

This dealer and salesman were perfect examples of once they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a v they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a vehicle. A couple days after driving the vehicle home for the first time the low tire light come on. I called salesman and he said to bring to the dealer and they would look at it.All they did was put air in the tire and salesman blamed it on the vehicle sitting on the lot for awhile. Bogus! I found a nail in the tire the next night. So they didn’t look to hard to find cause for air loss. When a mechanic fixed the tire for us, upon further inspection he found out that the tire had cracking going on in the grooves between the treads. I called the salesman and told him about the cracking. He told us to bring it in and he and the service manager would take a look at it. I knew from the start that I wouldn’t have a shot in this dispute but thought I’d give it a shot. After waiting 20-30 minutes for an outcome, the service manager tells me that cracking is cosmetic and should be safe to drive. Tell me a car with 26,500 miles should have tires with cracking going on. Bogus! He didn’t care! It wasn’t his wife driving it. So there is the proof that they don’t care after they get their money. I definitely do not recommend the dealership or the salesman. They are out for one thing $$$. This is the second time I’ve had an issue with salesman but thought I’d give him a second chance. Wrong choice! More

They are very friendly and eager to answer any questions u have . Quick with their responses u have . Quick with their responses More

I love the sales and service department. They are are always very friendly and take care of you They are are always very friendly and take care of you More

Was able to get us in months ahead of our local dealership. Well worth the 30 minute drive! dealership. Well worth the 30 minute drive! More