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Westown Ford Lincoln
Jacksonville, IL
1,592 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,592 reviews
October 27, 2022
Concerned about recent service - thoroughness and timeliness were not up to the usual standard. Felt like I had to throw my weight around to have tires replaced on same day since a loaner vehicle was timeliness were not up to the usual standard. Felt like I had to throw my weight around to have tires replaced on same day since a loaner vehicle wasn’t available. More
by Midwest Farmer’s Daughter
Verified Customer
October 26, 2022
Wade Wes Pam Jim Kevin- they were all fabulous and got the deal done quickly!! got the deal done quickly!! More
by Angie
October 23, 2022
I can’t say enough great things about the service department in the Jacksonville location! The service is always quick, friendly, and done well. I will always continue to bring my car here as long as department in the Jacksonville location! The service is always quick, friendly, and done well. I will always continue to bring my car here as long as I have it. Thank you for the wonderful service every time. More
by gabrielle.woods9
Employees Worked With
October 22, 2022
Corey was great to work with when purchasing my car. He made the deal smooth and quickly for me. He made the deal smooth and quickly for me. More
by erikabrackett
October 21, 2022
Great experience 👍 I finally got my 2022 ford maverick and they sold it to me 4 the price it was last September when I ordered it. About $1200 less then the window sticker and the sales team was awesome t and they sold it to me 4 the price it was last September when I ordered it. About $1200 less then the window sticker and the sales team was awesome thanks westown ford. More
by mitchell277
October 21, 2022
Quick excellent service. Would recommend to anyone. Very easy to schedule and on time with service Would recommend to anyone. Very easy to schedule and on time with service More
by Jim
October 20, 2022
Wade was professional and made the process very easy. He found a fun solution for us. Highly recommend! He found a fun solution for us. Highly recommend! More
by AndyMichele
Employees Worked With
October 13, 2022
I had a great experience while purchasing my Lincoln. Everything was explained very through and left with a smile on my face. I would definitely recommend this beautiful young lady. Everything was explained very through and left with a smile on my face. I would definitely recommend this beautiful young lady. More
by Mel Walker
October 12, 2022
After a poor interaction at another dealership, we drove down the road to Westown. My daughter wasn’t sold on purchasing a Ford, but I asked her to have an open mind. She found a used vehicle she liked and down the road to Westown. My daughter wasn’t sold on purchasing a Ford, but I asked her to have an open mind. She found a used vehicle she liked and we spoke to Wade about it. After he talked to her a couple minutes, he turned her around and had her looking at the Ford Edge. She told him her “requirements” and we discussed budget. In a matter of minutes he had a vehicle just as she wanted. He was honest, straightforward and patient. An hour later- we drove off the lot in a new car. A great experience for her first time buying on her own! Thanks Wade! More
by CSwartz
October 12, 2022
I’ve always been very happy With Westown Ford and their service department. The staff if helpful and courteous. service department. The staff if helpful and courteous. More
by ksix52
Employees Worked With
