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Westown Ford Lincoln - Service Center
Jacksonville, IL
916 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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916 Reviews of Westown Ford Lincoln - Service Center
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May 06, 2025
I have purchased most of my vehicles from Westtown and have been treated very well. Same with the service department. Would recommend Westtown to anyone looking for a great deal. have been treated very well. Same with the service department. Would recommend Westtown to anyone looking for a great deal. More
by diana.spradlin55
Employees Worked With
Service Department- the guys are great!
May 06, 2025
When I checked in the service department, I explained that I needed to be at a doctor's appointment at a certain time, I was ensured that it shouldn't be a problem, but if it was,I would have transport t that I needed to be at a doctor's appointment at a certain time, I was ensured that it shouldn't be a problem, but if it was,I would have transport to and from doctor's office. The work was finished ahead of appointment, and I was told I had reward points to use for payment. I appreciate the great service and kindness! More
by kathleenblakeley
Employees Worked With
Jeremy
May 03, 2025
Great service What else is there to say Ok, great coffee but no cookies Hi but no cookies Hi More
by jeff_dorr2000
May 03, 2025
Friendly prompt and professional service was provided at my convenience . Very knowledgeable and responsive to my needs . my convenience . Very knowledgeable and responsive to my needs . More
by cyording
Verified CustomerMay 01, 2025
Very courteous,patient and caring. .wanting to please. Willing to work with you on appointment. .wanting to please. Willing to work with you on appointment. More
by gymfloor
April 28, 2025
The service was much better than Landmark in Springfield. The mechanic was knowledgable and straightforward. The mechanic was knowledgable and straightforward. More
by jonny.tarr
Employees Worked With
April 28, 2025
I was happy with the experience. Felt Like a valued customer Vicki is a great person Felt Like a valued customer Vicki is a great person More
by sieren240
April 28, 2025
I was happy with the experience. Felt Like a valued customer Vicki is a great person Felt Like a valued customer Vicki is a great person More
by sieren240
April 28, 2025
My check engine light was still on after them having my car for six weeks the problem isn't fixed I still cannot get gas and my cars shuts off driving down the road. They told me I could bring it back for car for six weeks the problem isn't fixed I still cannot get gas and my cars shuts off driving down the road. They told me I could bring it back for additional cost when they've already cost me almost 2000 dollars and the problem wasn't fixed More
by linzd88
Employees Worked With
Michael
