Westown Ford Lincoln - Service Center
Jacksonville, IL
941 Reviews of Westown Ford Lincoln - Service Center
Terrible. 3 visits just to get fuel filters changed. 1st they didn’t do them so when my father got home I seen on receipt so I called and they said come bac 3 visits just to get fuel filters changed. 1st they didn’t do them so when my father got home I seen on receipt so I called and they said come back and we will do and then didn’t have the filters when we got there because parts guy was a smart xxx when I clearly asked in advance if they had even before the first visit. Also this was a hour drive each way so 6 hours in this and not even a discount I won’t be back. More
Great service and timely…appreciate the level of customer service. I like doing business with West Town Ford. service. I like doing business with West Town Ford. More
Always fast immediate service here and always always done right. There’s a long term seasoned staff here that knows how to get the job done and right away too. right. There’s a long term seasoned staff here that knows how to get the job done and right away too. More
Great job. Thank you for the good work. I love the coupons you send me. Thank you for the good work. I love the coupons you send me. More
Oily hand prints on front finders took 2 hours was not pleased could not find bill when it was time to pay could not read check list scribbles pleased could not find bill when it was time to pay could not read check list scribbles More
Courteous, listened to my concerns and found the issue I was having with my Nautilis. was having with my Nautilis. More
Very helpful! I didn’t purchase the vehicle from them but they have done all of the service on it, even rebuilt the transmission at 3,000 miles and you couldn’t te I didn’t purchase the vehicle from them but they have done all of the service on it, even rebuilt the transmission at 3,000 miles and you couldn’t tell I had purchased it elsewhere! More
I always have great service when I come there. Jeremy listened carefully and then followed through. Really upbeat and friendly. My tire was fixed in less than 30 minutes. Very pleased. Thank you s Jeremy listened carefully and then followed through. Really upbeat and friendly. My tire was fixed in less than 30 minutes. Very pleased. Thank you so much. More
Great service and great people who take care of our vehicles needs which is why we buy our cars here vehicles needs which is why we buy our cars here More
Service was great and technicians very polite but a 7 hour wait for an oil change snd tire rotation seems a little long. hour wait for an oil change snd tire rotation seems a little long. More