Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
940 Reviews

940 Reviews of Westown Ford Lincoln - Service Center

Sort by
October 05, 2023

Service department was very willing to take a look at spur of the moment issues with my car. Things were taken care of in a very timely manner More

by Tttwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 05, 2023

They did a great job and the wait was very tolerable and I'm glad and relieved to have it done! More

by Hallsy411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Very quick and thorough. Hard to find quick and reliable service anymore, I’ll be back More

by sandidge_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Great quick work and good work. Quality and easy to work with the service department will answer any questions you may have More

by Drakeboys915
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
September 30, 2023

Got my car in fast, got the problem diagnosed quickly and game me a loaner while they got it fixed More

by hobsonh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great service! Best place for oil change tire rotation . Pleasant service personnel. Certainly will recommend to friends and family. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

They did a nice job fixing our 2016 GMC Acadia. I would recommend the dealership to anyone. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Nick Xamis runs a first-class dealership. Wade Muller is a customer-focused sales consultant of the utmost integrity. I regard both as great friends, not just business acquaintances. I drov More

by Bill Blissett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McLaughlin, Service Dept
September 25, 2023

Service department is great but didn’t put anything on ticket for other stuff I wanted checked. More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

He was very friendly and helpful when I contacted Ford to get the parts I needed fix my Ford More

by Gma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
36
...