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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
940 Reviews

940 Reviews of Westown Ford Lincoln - Service Center

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September 23, 2023

The staff was very friendly and courteous. The service department completed my recalls and service request in a timely and professional manner. I would highly recommend! More

by Wgbj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Great service and great people and top quality work every time. Also the work is always completed in a timely manner. More

by gbestudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Poor communication. Took my car in for a battery change, got it home and it didn’t start. More

by ededwards
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Kaufmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Got in quickly. Didn't take long at all. Nice waiting area and restrooms close by. More

by paularichardson515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names of service people.
September 12, 2023

They are very friendly and eager to answer any questions u have . Quick with their responses More

by Gma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

I love the sales and service department. They are are always very friendly and take care of you More

by Gmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dawdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sale’s Peter , Sierra Daniels
September 11, 2023

Was able to get us in months ahead of our local dealership. Well worth the 30 minute drive! More

by Cmdbad2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

I got it in an out in 30 minutes. Great service. Everybody was nice. I’ll give them all five star. More

by myrontedrow1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Jeremy took care of all of my questions. All of your employees are great. Thank you very much, the other customers were very nice. More

by maryjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Great dealership with friendly sales and parts associates. They get you in and out fast. More

by Noneedforthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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