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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
940 Reviews

940 Reviews of Westown Ford Lincoln - Service Center

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August 16, 2023

The service writet was friendluy, and courteous, also very good on keeping me informed regarding status of service More

by tlfrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Younger man
August 15, 2023

Needed new tire to replace damaged one received next day and it was replaced very pleased with the service. More

by jvwalk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McLauglin
August 15, 2023

Jeremy and Westown has nothing super to me and my family throughout several yrs but I sure wish ford kept making cars again the focus and fusion are great cars More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dawdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Vaniter is great parts man
August 14, 2023

Very prompt and the service for our recalls was done as I waited. They are a exceptional service department and are always courteous and friendly. More

by cfd8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

I’m always impressed with the prompt friendly service I receive when I take my Ford Explorer and Ford Ranger n to Westown Ford. More

by ltbork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

I got a low tire pressure warning. They took my truck in right away and fixed it. They found a nail in the tire. The service was speedy. More

by jfrye33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

The service team is always willing to help me! ! I wouldn’t go anywhere else!! More

by duwest_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Great service and communication. Very happy with the work they did. They were also very quick. More

by c_gerard32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

They got my car in right away, and it was delivered to me T work. More

by darla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

They are a great dealership to go to for your auto needs. Give them a try More

by Rothjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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