Westown Ford Lincoln - Service Center

Sorry, I don’t know who Daniel Frye is. If he was my mechanic. Then I would give him five stars. I do rate Jeremy Kaufmann and Brad Baptist five stars as well!! If he was my mechanic. Then I would give him five stars. I do rate Jeremy Kaufmann and Brad Baptist five stars as well!! More

Great,friendly customer service. Cars running like new again. Had the patience to wait for me. Cars running like new again. Had the patience to wait for me. More

Mr. Frye was good about getting me in sooner than later. Very friendly consumer service. Very friendly consumer service. More

Courteous, caring, tremendous focus on detail. We receive great value in the service department. Appreciate the service folks at Westown Ford Lincoln in Jacksonville. We receive great value in the service department. Appreciate the service folks at Westown Ford Lincoln in Jacksonville. More

Always a pleasure to have a visit to Westown. Friendly efficient service. Daniel was great. Friendly efficient service. Daniel was great. More

Very well run operation. Everyone is polite and professional. Have had very good experiences with service dept Everyone is polite and professional. Have had very good experiences with service dept More

The service at Westown Ford is Awesome! They are not only accommodating but also friendly, honest, and knowledgeable. They are not only accommodating but also friendly, honest, and knowledgeable. More

Service staff was friendly and helpful, shop looked clean, and sales staff was friendly as well clean, and sales staff was friendly as well More

Took my car in for a repair job. They were quick to get me in. Fairly knowledgeable about the problem. I was told they could locate the part. In a couple of weeks they had it finishe They were quick to get me in. Fairly knowledgeable about the problem. I was told they could locate the part. In a couple of weeks they had it finished. Came in to pick it up.drove really good. All staff were friendly. The type you would recommend. I think they are an A+ dealership. Salesmen were not pushy. Just did their job. More

I bought my 2021 Bronco new through the dealer. I'm not impressed with the customer service. I never received a thank you, a pen or anything from the dealership. So many Bronco owners received cool I'm not impressed with the customer service. I never received a thank you, a pen or anything from the dealership. So many Bronco owners received cool gifts from their salesperson or from the dealership but I did not. Not even a free oil change! I've bought several new cars in the past from Chevrolet and always had amazing customer service. Including coming to my home and having the car delivered and signing the paperwork at my table. There's no privacy at Westown Ford! None! All open. They could do better for sure. More