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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
924 Reviews

924 Reviews of Westown Ford Lincoln - Service Center

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September 27, 2022

The people that work at Westtown Ford are always willing to help you and make you feel welcome! More

by mworrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Muller- Sales person
September 27, 2022

Quick and great service. The employees are very helpful. My car runs great after servicung! More

by smcoop50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2022

Always great service and fast turnaround time . Everyone in the service department is very friendly and keeps you informed on your cars maintenance needs . More

by dale.butler39
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

The service was quick and courteous. The wait time was faster than I expected. Thank you. More

by sean.meek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

All employees present a friendly, helpful attitude. They make customers feel like your business is appreciated. The service department listens to customer concerns, updates customers on the repairs n More

by Ruby Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

I never go anywhere else. They have the best customer service I have ever experienced. The sales department is very professional and customer friendly. Nick Exams run’s at ver More

by tonygrootens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Well I really don’t appreciate a oil change that cost me $102.00 and when I get home I have to wipe finger prints off my hood More

by jma686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2022

Best dealership. Would go anywhere else. They are always there when you need them. They always go above the bar to help a customer More

by ncorlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
September 02, 2022

Prompt and courtesies. Jeremy and Daniel great to talk too. Not a long wait for service. More

by pat-jaso-54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

They told me my engine needed replaced. I took my vehicle to another Certified Ford mechanic snd he fixed the problem. The engine was completely fine. I feel cheated and taken advantage of More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
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