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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
922 Reviews

922 Reviews of Westown Ford Lincoln - Service Center

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July 28, 2022

Very friendly and curiosity and helpful, when ever u need a car they are there to help with their smiles laughter and jokes More

by shawberta2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Mueller , Brad Reese, Chris Meyer, Anthony McGee
July 26, 2022

Very helpful staff. Fixed my maintenance issue and I’m thankful for their help! Will return for service! More

by lblowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

I got good, fast service & the service manager is very friendly & easy to work with. More

by barbkaufmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Always a pleasant experience at Westown. Was a little surprised at the price increase. I understand the need, but wow it was a shock. More

by becky300n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

This dealership was very helpful with my car service and maintenance and will continue using this dealership. More

by conan.81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Vicki was wonderful! Picked up and returned my car which made this a no stress oil change! More

by nau48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2022

The service dept people were efficient and courteous. We appreciated getting our vehicle in for oil change quickly. More

by joycemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2022

Westown was great! Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteou More

by dancarie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Muller
July 04, 2022

Professional, efficient, and easy to work with. Will return for any issues related to our Ford Focus. More

by dbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Had a little bit of a wait but it wasn't the service shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! More

by jaden80Black Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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