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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
922 Reviews

922 Reviews of Westown Ford Lincoln - Service Center

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May 28, 2022

Service got me right in when I got there. Answered my question promptly. And got me done in a timely manner More

by lonergank9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 27, 2022

Very professional and friendly service will become back again .they done everything right the first time More

by carolmartin0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

From Louisiana, check engine light came on, pulled into Westown and Daniel Frye got us in and on the spot ran test, ordered parts and BAM, taken care of. Great to know when you're traveling there are deal More

by kwalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Westown was able to get me in the same day I called, determine the issue and get it my vehicle fixed and back to me. More

by melissainahurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 20, 2022

As always they take care of our agency vehicles and make sure we are back on the road quickly! More

by Lifestar Ambulance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, Chris Meyer
May 18, 2022

Very nice and friendly staff. Service was good. Get you in and out as soon as they can. More

by mascookin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Always there to help me. Daniel and Jeremy go above and beyond to find the problem and fix it. More

by nhoward53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

made appt for new tires and got tires on within 3 days-did not have to wait long for tires to be put on More

by letrmt
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

I've bought my last 2 cars from this dealership. Very nice to work with. Recently had an issue with my Lincoln and they serviced it. Kept me informed of findings, cost and actually listened to me a More

by bpratt.79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Great place! ! Service dept was really nice!! Wade was my salesman and he is a super great guy!! More

by bobisu
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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