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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
922 Reviews

922 Reviews of Westown Ford Lincoln - Service Center

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May 05, 2022

They were very helpful and professional. Service management was very courteous and the work done was very good. More

by jenniferpetefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist , Chris Meyer
May 04, 2022

Friendly staff and timely time to set appointment. Disappointed that the gasket around tail lights were not replaced at no charge to us as a buyer. If this is faulty due to Ford product of faulty gask More

by cbelcher1
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 29, 2022

They fixed my truck when Landmark couldn’t. I have confidence in Westown service department, More

by chaspine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 29, 2022

I like coming there you are always nice and accomidating. i enjoy sitting while my oil gets changed More

by foilesamy1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Kokinias, Chris Meyer
April 29, 2022

Friendly and took time to listen to my issue and explain their findings. Finished the repair quicker than estimated...but it was expensive! More

by fakareid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

The service was great and people were friendly! It took only about an hour for Completion. It was nice to know everything was fine! More

by msduffy1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Always courteous, prompt service. Brad and his staff are great with the cars and with the customers. More

by theblackboard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 26, 2022

Their service department is excellent. They always take care of me and my truck. Quality service everytime … More

by chipster5261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

I was in a time crunch to get the car ready fir long distance travel and they came through for me. More

by shirley_braden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
April 20, 2022

Very pleased with the Service Department. They always goes above and beyond. Will definitely recommend! More

by Monica.eoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist! , Chris Meyer
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