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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
922 Reviews

922 Reviews of Westown Ford Lincoln - Service Center

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February 18, 2022

They are friendly , courteous and knowledgeable people. Prompt about getting the job done, very satisfied. More

by howellsteve1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Do good timely work, and pleasant staff,good good good good,I don't know anything more More

by sooznmoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Good Custumer service, and friendly personnel! Fast service! I will recommend you guys to my friends if it happened that they need any thing to be done in their cars More

by wotongu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

I was a new. customer, but treated like an old one . In and out in a very short time . Shop appeared to be well organized and efficient. Staff appeared to be very More

by Blueriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
February 12, 2022

The service department will get you in and out in a timely manner which is nice if you live by out of town More

by rpiper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

had heater problem ordered parts. worked me in to install parts heater works great now More

by willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Everything seems fine right now. Considering I brought it in for an oil issue I would have thought the oil would have been topped off but it was 2 quarts low, which is probably what leaked out. Other than th More

by Ma-rawlings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
February 05, 2022

The service was quick and the service guy was friendly. The looked up my Maintainance plan to cover my services. More

by haleycrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

They were friendly and didn't get upset when I ask them to do some check that needed to be done do to the weather that was coming. They even worked me in the day before the weather was to get bad. I was on More

by rankell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

The service department has been great to work with but the car I was promised was not available when I needed it. More

by dhubbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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