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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
919 Reviews

919 Reviews of Westown Ford Lincoln - Service Center

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October 31, 2021

The service department is always friendly and has experienced people working on the vehicles. I was pleased with my last experience like the many times before. More

by angelewing95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 30, 2021

Great service. Great service personnel. Great communication. Great pricing. Will use again. Thanks so much More

by Mercury2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 29, 2021

They Provided excellent service and made recommendations, but were not pushy for additional sales business. More

by pmarucco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Rotated tires and one of the lugs fell off on vacation, lucky we noticed it! More

by Brig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 24, 2021

Great bunch of folks .. We know we can always trust them to take care of our vehicles. They are prompt, courteous and our friends. More

by mechaniac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer
October 22, 2021

I'm out of state and needed a oil change very fast in and out recommend to anyone would go back if a next time thanks More

by dkenlonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 20, 2021

The job was done quickly and thoroughly. Everyone was very courteous. The waiting place was comfortable and enjoyable with water as d tv provided. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know other names., Chris Meyer
October 20, 2021

Service center treated us with good information about our issue with the Ford truck. Got us right in More

by booday20e
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Quick easy service. Got me in and out. Friendly staff knowledge service workers fixed my problem truck is running great. More

by mscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

They were friendly, efficient and thorough. Rather than experience a lengthy wait they gave me their card so I could call on the morning I selected and make an appointment. I appreciated that. The oil ch More

by Ljthies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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