Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
919 Reviews

919 Reviews of Westown Ford Lincoln - Service Center

Sort by
October 15, 2021

They got me in when they said they would And very knowledgeable and professional and took care of business like it should be More

by rrec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Service manager explained in detail what my problem was and what they did to fix it yes More

by Bobsue1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

Very friendly work is done in a timely manner wold like the works package to include air pressure in tires More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 14, 2021

They were honest and efficient . I would recommend them for repairs. Very nice and accommodating . More

by kate2677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 12, 2021

Recently had work done in the service Dept. Mgr Brad Baptist and Mgr Kevin Mackenzie were very accommodating in making sure I made it to a mandatory appointment. Nick Xamis and the WESTOWN crew are the More

by milsico38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
October 12, 2021

We’ve bought several cars here and they all repairs, great service and always courteous More

by kkevi954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Great experience. Straight forward, honest, reliable service center. They do not try to sell you things you do not need. Breath of fresh air. More

by brenton.baker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Easy to make appointments. Service done promptly professionally...everyone in the service department is very easy to work with . More

by Ccmglobal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 07, 2021

They were nice and they answered all my questions I had didn’t take them long to get everything done I definitely will use them again. More

by Portaprty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Daniel Frye was great got service done and recall update then Rick S in sells helped with Ford pass thanks for the service More

by bfry2523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
68
...