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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
918 Reviews

918 Reviews of Westown Ford Lincoln - Service Center

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June 07, 2021

Convenient and right up the street. Wait time was a little long but overall service was good. They forgot my lug key and came right away. More

by Mz Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Prompt courteous service. Reasonably priced. Would highly recommend the dealership and service department. Use them for all service needs and purchases. Have both new and used vehicle from them. More

by JCRLTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 25, 2021

Always have been satisfied. Mr Kaufman helped me a few days ago, and was so great. All the guys have have been Thank you Pat More

by ptebow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 24, 2021

Some of the best staff ever in the Ford Garage! Never will i go anywhere else. Professional and efficient! They absolutely will get work done! More

by Mlelmore0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 21, 2021

Great service great personnel. Got my vehicle in and repaired right away and I was back on the road. Thanks for great work. I highly recommend Westown. More

by gbestudik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
May 14, 2021

Great service and always treats you with the most welcome service. Everyone is always very courteous and friendly. Would not go anywhere else. We are Ford strong. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Rear hatch would not open on my Explorer,they are more than accomodating on getting it repaired. I would recommend Westown Ford. To anyone wanting a reliable and courteous dealer.I really appreciate there More

by Petefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Birdsell.
May 12, 2021

Best service I got for ever and customer service was Best service I got for ever and customer service was good and prices are very reasonable compared with other service stations I am happy with my expe More

by shivagas1720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 12, 2021

Friendly staff, kept us informed of progress in replacing module when took longer than originally estimated, ready for us when we arrived at appointment time More

by wolfpack12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

I had some car trouble, and West Town Ford was very helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville More

by mabaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer, Anthony McGee
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