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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
918 Reviews

918 Reviews of Westown Ford Lincoln - Service Center

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February 04, 2021

Very polite and quality service I had a remote start installed on my car and it works great it really helps when it's cold out. I get to go out and get in a nice warm car of a morning More

by Ryne White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

I was very pleased with the service. People were courteous, the work was done quickly, the quality was great, the communication was good, and the price was reasonable. More

by jrush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Simply, caring, efficient, quality, cost effective, value. The staff in sales with Wade Mueller and Jim Birdsell, Service team always is great, look forward to it. More

by kathy.hull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

My oil change visit was fine. I called ahead to get on the list for service which saved time. I will remember to use it in the future. More

by markfra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

Wonderful customer service friendly kind and show carrring about others when is needed ❤️👍. Keep up the good work 💯 all of you are amazing and I will recommended 💯👍 More

by Maria Rehberg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice and kind the men that help me taking me to Walmart for the time my car was fix. I’m very thankful for all of you
January 29, 2021

I bought my car here several years ago. They have a very friendly staff. The service department is excellent.I will always go here. Nice dealership. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Was very happy with all aspects of my service visit, everything was excellent and everyone was very helpful and efficient. I was kept updated while waiting also. Maria Gregory More

by Maria and Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
January 22, 2021

Daniel is just the best service advisor in the whole world. He’s just the absolute here of that dealership. I love dealing with him. More

by D-unit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Always a great experience when I deal with westown ford.always friendly in the sales department. Have had a few issues in the service dept over the years but all is good now.. More

by jonteea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
January 21, 2021

Glad to have a place I can trust for servicing our vehicles. I am the second generation coming there to buy vehicles and servicing them. More

by doug_kircher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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