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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
918 Reviews

918 Reviews of Westown Ford Lincoln - Service Center

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December 07, 2020

I called service department for my 10000 mile check/oil change. I was able to bring my car in late morning and it was done shortly after lunch.👍🏻 More

by joycepotter40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Since purchasing our vehicle 2 years ago, we get all our service at Westown Ford. They give tjmely service and go above and beyond to take care of us and our vehicle. More

by joweller54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Very friendly and they are very prompt. Things are usually finished when they say it will be done. I have been satisfied their service department. More

by rswanson26
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

I was not impressed with the service. I purchased the car from Bonnie Brown , who does lots of business there. I just needed nitrogen in tires and had to pay 32.00 for it and wad rolled I have to pay an More

by Marypoppins_442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

The oil change was easy to get a reservation, quick and very friendly. I use to get a free car wash did not this time. More

by westberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Other than an hour and 15 minutes to complete oil change and rotate tires all fine and would rather be able to call for a set appointment vs coming in and chance getting in More

by Rick.pettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
November 10, 2020

The service staff really went the extra mile to get me replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteo More

by hahn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg and Jeff--five stars
November 10, 2020

In and out fast service!!! Love the net check in app easy to use when we need service done to our suv and friendly staff More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

A a a a a a a a a a a a a a a a a a a a a a a a a + More

by MAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

Our experience with the service department this past Saturday was good. Customer service, friendliness and quality of work were good as well. We will continue to have our van serviced at Westtown Ford. More

by klocdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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