Westown Ford Lincoln - Service Center
Jacksonville, IL
918 Reviews of Westown Ford Lincoln - Service Center
Outstanding service department. Got my pickup serviced today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all door handles. In this Covic-19 time's you cant be to careful. Good job gentlemen. More
The service department was very helpful in an initial visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... More
Great people and a great dealership. Everyone has always been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting f been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting fixed. Jeremy is a great service rep too. More
Great service department, very friendly staff was able to get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! More
Very very very pleased with the outcome of My vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. More
Had appointment for an oil change. They got my car in on time and completed satisfactorily. Usually do not have issues with the service dept. time and completed satisfactorily. Usually do not have issues with the service dept. More
Not happy with paying for something that is a known issue with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid for when I got the car. I was not a very happy customer. I took it to Ford thinking they would take care of it. More
Nice people, good products and service without question. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. More
I needed a oil change and tire rotation while in town. They were able to work me in. Great service, friendly and reasonable. Thank you They were able to work me in. Great service, friendly and reasonable. Thank you More