Westshore Honda

Totally misdiagnosed the problem with my car after they got into it they found part of the real problem the rest of the problem they didn't let me know about after $1,400 wanted $900 more to fix the proble got into it they found part of the real problem the rest of the problem they didn't let me know about after $1,400 wanted $900 more to fix the problem they could have fixed with the initial charge totally incompetent More

Brandon and Ammar went above and beyond helping me find the perfect Honda CRV for my daughter. I would highly recommend this dealership and couldn’t be happier with the overall process. the perfect Honda CRV for my daughter. I would highly recommend this dealership and couldn’t be happier with the overall process. More

Had bad experiences in the past at other dealerships but not at Westshore! Christopher is such a gentle soul who really listened and took care of me ! not at Westshore! Christopher is such a gentle soul who really listened and took care of me ! More

Westshore was so beautiful on the inside ! Very clean and bright environment when I walked in the door. Christopher listened to my every word and put me in they right car! Thank you so much Chris ! bright environment when I walked in the door. Christopher listened to my every word and put me in they right car! Thank you so much Chris ! More

Literally just moved to the Tampa area and after a week of being here my 2014 Accord decided it did not want to start. Took my vehicle to Westshore Honda and Donnie in the service department really helped of being here my 2014 Accord decided it did not want to start. Took my vehicle to Westshore Honda and Donnie in the service department really helped me out - very professional, timely and genuine. Not only did he make an amazing first impression but I now have confidence knowing should I have any further issues Westshore Honda is going to take care of me. Thank you so much Donnie!!! More

BAD CUSTOMER SERVICE - Awful. Advise you not to visit this Honda dealership for service. BEWARE! Stay clear of this place! This has been the worse experience I've had with a dealership. I took my car for this Honda dealership for service. BEWARE! Stay clear of this place! This has been the worse experience I've had with a dealership. I took my car for service and waited for it, when I got it back, the front door would not open right and the exterior door handle was broken on the keyhole side. I called the so called Service Manager, Danny Rivera and he basically called me a liar, no sympathy, he just told me they would not take responsibility because he's heard all of this before? I wasn't even trying to get anything for free but at least hear my story and see if it makes sense! I asked if there was another manager or even the CEO, he answered that everybody was going to say the same thing to me so not to bother, great!! He told me to bring the car to see what it needed but again accusing me of doing it to my car! NO THANKS, I will avoid having the aggravation of talking to him in person and go somewhere else which is probably what he was hoping I would do. GUESS WHAT, I called the Honda on N Florida Ave and they were super nice and told me they could just installed the keyhole cover for $40 THAT IS ALL THAT WAS NEEDED. I will now take my business to them from now on! More

I was looking for an Acura TLX for a little over 6 months. I had looked at several dealerships in the Tampa area but hadn't come across the one I really wanted. On New Year's Eve, Westshore Honda post months. I had looked at several dealerships in the Tampa area but hadn't come across the one I really wanted. On New Year's Eve, Westshore Honda posted a 2018 TLX 2.4 at the exact price point I wanted. I clicked that I was interested in their website, and within 5 minutes I was called by Tyler. He set me up with an appointment that day. I met Tyler when I arrived and he passed me to Gaby who took care of me the rest of the time I was there. They brought the car out and it wasn't totally cleaned as they had taken in on a trade that day. Gaby was very apologetic. I looked at the car and noticed it had some scratches, a little more than what I wanted to consider buying. I spoke to Gaby and the sales manager, and the sales manager stated they would normally paint these areas, but because I had come the day they took it in on trade they had not been able to take care of that. He stated that I did not need to worry and that they would take care of these areas no matter if I bought the car or not. I test drove the car and loved the car. We then went to the "Fun" part, "the negotiation". This was actually a great process, no hassling, no crazy fees, Gaby and the manager were awesome to work with, and the process was pain-free. They were extremely flexible and made the process easy. I then went to the finance office and had a great experience. Gabby had taken a lot of the information beforehand so the finance officer was prepared and the process was pain-free. He was a great person to talk to and did not feed me any extra stuff I did not need. I arrived at the dealership at 5 pm on New Year's Eve and was complete with the process at 8 pm. To me, this was a fast process and what I think is a good amount of time to buy a car. Now here is what makes this dealership 5 stars. As I said in the beginning, the car had been taken in and was dirty from the last driver. It had also not been serviced. The dealership did not want me to leave with a car that had not been serviced or detailed. They gave me a loaner for the night and it was ready, serviced, and detailed, by the next morning. Now for the paint, Gaby kept me up to date on the plan over the weekend after new years. I brought the car in the next week and they provided me a rental the entire time they painted the car. During the process, Gaby text me throughout to let me know the updates on the car. The car now looks spectacular, and the dealership is still working on other minor issues to make sure I am satisfied. Other miscellaneous things I noticed during the process: every person I talked to from the front desk to the last time I spoke with Gaby, I was treated as the most important person. The people were happy to be there. I am extremely happy with my experience at Westshore Honda. I highly recommend this dealership to anyone looking to buy a new vehicle. More

Elias made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was out best car shopping experience ever. Elias was very infor showed us around and guided us through the available cars there. I must say that this was out best car shopping experience ever. Elias was very informative as he answered all of our questions patiently. He did such of a wonderful job until we purchased 2 vehicles. We will definitely recommend him to our family and friends because of his knowledge, integrity, experience and up front honesty. Look toward in doing business with you in the future. The Wade’s Family. More

Excellent customer services and satisfaction. Friendly and transparent. Simplified explanation to questions and doubts. Resourceful and patient. Understand customers needs and guidance accordingly. Just l and transparent. Simplified explanation to questions and doubts. Resourceful and patient. Understand customers needs and guidance accordingly. Just loved the experience. More

I had a great experiance with them they're very good great people.I really enjoy the time they have price and the great quality car. great people.I really enjoy the time they have price and the great quality car. More