Westshore Honda

Made an appointment for service, 9am, show up, started to go in to see service advisor Donald, told to stay in my car. When I was asked for my services name and advised it was Donald. Was told he would not go in to see service advisor Donald, told to stay in my car. When I was asked for my services name and advised it was Donald. Was told he would not be until 9:30. So another service advisor assisted me and took my information. He then said my car would not be taken in for service until at least 2 hours later and asked if that was okay, I said my appointment was for 9 am not 11 am. Too bad you will have to wait. Nope d out of that . Why make an appointment for a time and not be able to keep it? It the first problem with Westshore Honda, previously had a recall for fuel pump. Damaged door, service advisor would not even check it. Had a tire rotation and oil change, hubcap broken, $200 for a new hubcap I will never go back to any Morgan Company Care Sale businesses. More

Anthony and Caesar were an incredible team from sales to finance was smooth and flawless! I was not looking forward to the experience of going to a dealership. Anthony was friendly, fair and had a great dis finance was smooth and flawless! I was not looking forward to the experience of going to a dealership. Anthony was friendly, fair and had a great disposition. This made my anxiety dealing with dealership phobia fade away! Thank you Anthony and Caesar! Transitioning to Caesar who took care of explaining my finance options and thoroughly covering the process, was a seamless transaction overall! I would highly recommend the entire team at Westshore Honda for your next car purchase! Every person we came in contact with was helpful and friendly. Doug was an amazing asset in selling my son and I on the Honda CRV, He was extremely knowledgeable, friendly and we were able to get a good viewpoint with Doug’s expertise to choose the car we wanted! The management team came and spoke to us as well and each person we interacted with was open, honest and treated us with respect, kindness and gave us their undivided attention during our whole experience. From the top down the experience was by far the best I have had purchasing a car. Thank you Westshore Honda for making my son and I feel a part of the Honda family! I think the whole Westshore Honda team deserve a raise! Sincerely, Marshia Cox More

Amazing service from online inquiry, to in person buying process. Triston Soto was our sales representative; great person, very knowledgeable about the vehicles and amazing customer service! Their financial process. Triston Soto was our sales representative; great person, very knowledgeable about the vehicles and amazing customer service! Their financial guy, Sammy Hawanna is also a stand up guy, great customer service and helpful for understanding the process. We weren’t kept waiting long for anything and they were super busy. But it’s easy to know why now! The whole buying process seemed seamless. We did know what we wanted and how much we wanted to spend so maybe that helped a little; but the customer service is top notch the whole way around. There was no pressure to “hurry up and buy!”and everyone made sure we were happy with our purchase and terms. Again, probably the best car buying experience; hands down! Looking forward to being apart of the Westshore Honda Family! More

I wanted to give a big thanks to an amazing crew at Westshore Honda. Jhonny P, Jony G and Zane for getting me into an awesome Honda Accord. The customer service was top notch with zero sales pressure. Westshore Honda. Jhonny P, Jony G and Zane for getting me into an awesome Honda Accord. The customer service was top notch with zero sales pressure. They respected my time and did not waste a minute making the sales transaction fast and smooth. I came in dreading the stereotypical sales games from a dealership but I’ve never had such a great experience like this purchasing a vehicle. I would 100% recommend Jhonny P, Jony G and Zane if you need to get into a vehicle. They can and will make it happen. Thanks guys🥳 More

Bought a 2021 BMW x3. Found it on auto trade for 36,900 yet west shore could only sell it to me for 43,000 somehow. Bought the car with almost no discussion of the details Found it on auto trade for 36,900 yet west shore could only sell it to me for 43,000 somehow. Bought the car with almost no discussion of the details of the warranty or the final cost. Dealership lowballed me for my trade in. They also gave me the new BMW with a half tank of gas when I left. BUT the BIGGEST and most egregious thing about all of this was a completely broken right back suspension ( both lower control arms and the shield on the back right) Had the car for 2 weeks and there’s 4000 in damages and I’ve literally driven from Tampa to Sarasota and about 20 miles after that. This place has peeved me off like no other. Would stay far far away. The dealership has been notified about everything and not a single person has reached out to me. Bottom feeders, every last one of them. More

Had the same experience as others They run a hard credit on you and then they refuse to send the info over to you They won’t tell you the price or the interest rate you have been approved for The credit on you and then they refuse to send the info over to you They won’t tell you the price or the interest rate you have been approved for They seem to do it to potential buyers that live a distance , when I asked them to do an internet purchase and I would arrange for a transport company to pick up the car they still refuse to email me any paperwork, I have filed a complaint with the FTC and I’m contacting the Florida state attorney generals office Who knows if these people are harvesting personal info for other purposes More

Salesman Anthony mena was great to work with and made the whole experience smooth and easy whole experience smooth and easy More

Knowledgeable and kind staff across every department made the car buying process easy. Triston is a great salesperson and I'd highly recommend him to anyone looking to buy a new car: he's helpful without bei the car buying process easy. Triston is a great salesperson and I'd highly recommend him to anyone looking to buy a new car: he's helpful without being pushy, and also kept us informed when the finance process took a bit longer than anticipated. More

Buyer beware. I tried to buy a car from these guys. They refused to send the sales sheet to my email with all the taxes and fees. They kept trying to get me to c I tried to buy a car from these guys. They refused to send the sales sheet to my email with all the taxes and fees. They kept trying to get me to come in but I live two hours away. I wasn't willing to make the trip unless there was a possible deal. Not sure why they want to get you there? Maybe so they can work their pressure tactics and snake oil presentations. It shouldn't be this difficult. Send me the price, I bring a check and pick up the car. Simple as that. More

I would give 0 star for this dealership, they sold me a vehicle and added to my contract extra $4000 dollars without my knowledge, $1250 for window tint, the car already had it, $1263 for appearance protec vehicle and added to my contract extra $4000 dollars without my knowledge, $1250 for window tint, the car already had it, $1263 for appearance protection I don’t even know what the xxxx this is, and $1299 for windshield protect, this is insane they never mentioned any of this extras and never said anything about price, when I called to cancel it because I didn’t know that they added and I just found out because I needed the bill of sale to transfer plates to another state and they gave me a hard time to give it to me, I had to look for a pen drive for hours to try to get this bill of sale, and finally I spoke with the manager and he said it’s been 3 months since you bought it there is nothing we can do, and I asked the manager EAMAN for the footage of the sell and he hanged up on my face, JORDAN AND EAMAN stole from me and I saw another review just now with the same issue, they lie to your face and they never gave me a paper contract, instead they gave me a pen drive… I want my money back this is unfair they cannot do that, this dealership is the worst I ever seen, stay away from it, I’ll try to do something, get a Laywer or something to fix this More