Westshore Honda

Service dept Seth is always friendly, professional and kind. He is honest about prices and repairs needed on my vehicle (s). He is also accurate about the time Seth is always friendly, professional and kind. He is honest about prices and repairs needed on my vehicle (s). He is also accurate about the time which will be needed for the repair; he almost always gets me out on time or even ahead of schedule. I have been working with 'Seth for several yrs. now and can honestly say that he is a pleasure to work with and that he makes going to the service dept. a pleasant experience. He is a real asset to Westshore Honda. More

Great, amazingly, helpful. Benny Soriano is the man you need Benny Soriano is the best. He is the man. Best deal I ever made and I walked out happy. Nobody works as hard as him. I can't be no more greatful. I am Benny Soriano is the best. He is the man. Best deal I ever made and I walked out happy. Nobody works as hard as him. I can't be no more greatful. I am a very picky person and he supported me and made it all the way through with me my Honda Civic is incredible but the way he stood up and enganched with me and his service is amazing. We need more people like you Benny. Youuuu gooo man. Thank you. More

Sold a car I put a deposit on!!!!!! This awful dealership sold the Honda Pilot that I put money down on to hold until my return in 3 days. I paid the deposit on Wednesday saying I would This awful dealership sold the Honda Pilot that I put money down on to hold until my return in 3 days. I paid the deposit on Wednesday saying I would be back on Saturday. They agreed. I texted and spoke live with my sales person on Thursday & again during the day Saturday saying I had all but 3,000 and she said no problem I could bring the remaining $ on Monday. I get to the dealership on Saturday & I sit for 1.5 hours before they tell me that they sold the car I put $ down on three days prior. No one called me to inform me. Then the arrogant manager Alvin Santana said he had a right to sell the car & he felt no remorse. The sales person I dealt with was apologetic & wanted to help me find another Pilot to my liking. But the Sales Manager who sold the car knowing I had put $ as a hold, was so disrespectful to me that I couldn’t buy a car from this Manager. Both the sales lady and the CEO called me to apologize. More

EASY TRANSPARENT EXPERIENCE PURCHASED A NEW HONDA ACCORD SPORT 1.5T AT WESTSHORE HONDA. THE TRANSPARENCY AND PROFESSIONALISM DISPLAYED FROM THE MOMENT I CALLED WITH DAMIEN WAS TO PURCHASED A NEW HONDA ACCORD SPORT 1.5T AT WESTSHORE HONDA. THE TRANSPARENCY AND PROFESSIONALISM DISPLAYED FROM THE MOMENT I CALLED WITH DAMIEN WAS TOP NOTCH! ELIAS DID A GREAT JOB GETTING US THE BEST DEAL AND JEFF CAMARA IN FINANCE MADE FINALIZING ALL PAPERWORK VERY SMOOTH. THANK YOU FOR EVERYTHING WESTSHORE HONDA! More

Don't Dont' Don't Don't goto this dealership even by mistake This dealership is completely bunch of liars. Reminds me movie SUCKERS (1990). Trying to sell me an accidental car for an EXCELLENT car price. This dealership is completely bunch of liars. Reminds me movie SUCKERS (1990). Trying to sell me an accidental car for an EXCELLENT car price. Don't go to this dealership if you don't want to be looted. Don't go to this dealership at all. Even the prices for a new car is easily 10-20% higher than other dealers in the bay area On the name of Westshore advantage looting the people for thousands of dollars. Don't Dont' Don't Don't goto this dealership even by mistake More

Oil change It shouldn’t take 2 hours for an Oil Change if you have an appointment! There’s no communication from the staff of ETA on when your vehicle will be re It shouldn’t take 2 hours for an Oil Change if you have an appointment! There’s no communication from the staff of ETA on when your vehicle will be ready. More

Wonderful experience. Elias was a true professional and he was able to make the purchase of a new truck possible. I can't thank him enough for his time, knowledge and abil Elias was a true professional and he was able to make the purchase of a new truck possible. I can't thank him enough for his time, knowledge and ability to make my dreams come true. You should ask for him when you come in to purchase a vehicle, I am absolutely confident he can make your dreams possible too. Again, many thanks Elias is was pleasure to meet and work with you. More

Gratitude Thank you so much Chuck for your time, patience and professionalism in answering my questions and concerns. You are on my Go To List for my family, fr Thank you so much Chuck for your time, patience and professionalism in answering my questions and concerns. You are on my Go To List for my family, friends and acquaintances. More

Bad experience overall Before I dive into my review, I have to say that the GM Mr. Johnson is a very nice person. He listened to my complaint and assured me my concerns woul Before I dive into my review, I have to say that the GM Mr. Johnson is a very nice person. He listened to my complaint and assured me my concerns would be taken care of. I purchased a car through Jony, who is a nice, but very aggressive salesman. While I understand that dealers have to make a profit and so do the sales people, I am against ripping people off. This dealership charges a huge amount for dealer fees among other hidden fees. Had I known this beforehand, I would not have bothered going here. Do I regret buying the car from here, yes I do. My worst experience came with the finance guy, Jeff. From the second he met us, he was condescending and standoffish. He made no effort to conceal his disdain for us. We are from a marginalized background and his behavior made it clear how he felt. The dealership has a diverse employee staff, but he still wanted to let us know how he felt and he did. Very clearly and without hesitance. He even tilted his head to give us a disgusted look up and down, including my children. The entire time we sat in his office, it was uncomfortable and unwelcoming. In a time when we are pushing for more equality and diversity I do not think Jeff should be employed here. Perhaps, Mr. Larry Morgan would like to take a look into his dealerships and make sure racism is not tolerated. But thats just my opinion. Overall, I do not recommend this place. You can buy a car elsewhere from a dealer with lower dealer fees and, no other hidden fees. Very dissatisfied customer. Will not be returning at all to this place. More

We bought somewhere else and they still keep pestering! I cannot get them to stop calling and text messaging me even after I keep telling them we went with something else?? Horrible persistence either throu I cannot get them to stop calling and text messaging me even after I keep telling them we went with something else?? Horrible persistence either through ignorance or through some kind of automation. Whatever it is I have had enough!!! Most messages are from some person who identifies himself as Jerome?? Never give this place your phone number !!! More