Westshore Honda - Service Center

Too long of a wait time! This dealership location has lost my business. I came for an oil change, tire rotation, wheel balancing, and alignment. I’ve been here 3hrs. The timin This dealership location has lost my business. I came for an oil change, tire rotation, wheel balancing, and alignment. I’ve been here 3hrs. The timing is ridiculous! More

Service dept Seth is always friendly, professional and kind. He is honest about prices and repairs needed on my vehicle (s). He is also accurate about the time Seth is always friendly, professional and kind. He is honest about prices and repairs needed on my vehicle (s). He is also accurate about the time which will be needed for the repair; he almost always gets me out on time or even ahead of schedule. I have been working with 'Seth for several yrs. now and can honestly say that he is a pleasure to work with and that he makes going to the service dept. a pleasant experience. He is a real asset to Westshore Honda. More

Oil change It shouldn’t take 2 hours for an Oil Change if you have an appointment! There’s no communication from the staff of ETA on when your vehicle will be re It shouldn’t take 2 hours for an Oil Change if you have an appointment! There’s no communication from the staff of ETA on when your vehicle will be ready. More

Great service and communication. Went for a maintenance and was given honest advice and great service. Forgot to ask for something and I asked through the service text message and Mr Went for a maintenance and was given honest advice and great service. Forgot to ask for something and I asked through the service text message and Mr Seth Kalman helped without hesitation. Thank you. More

Not the starter-it’s the fuel pump Seth and I thought the problem was the starter but they found out it was the fuel pump. I appreciate the expert care and honesty. Seth and I thought the problem was the starter but they found out it was the fuel pump. I appreciate the expert care and honesty. More

Did not honor oil change. When I bought my new Civic there they gave me 3 free oil changes, now when I went over for my first one they told me they could not honor them becaus When I bought my new Civic there they gave me 3 free oil changes, now when I went over for my first one they told me they could not honor them because they had changed their name. I always trade every 2 years, now I WILL change dealer. Real classy place. More

Exceptional A/C Service I came to the service center on a Saturday without an appointment. I was in & out within 2 hours! Not only that, but the service representative work I came to the service center on a Saturday without an appointment. I was in & out within 2 hours! Not only that, but the service representative worked with me to lower the repair costs almost $100. She worked with a manager to come under my budget & communicated everything very clearly to me. More

Thumbs up! WestShore Honda was an absolute breath of fresh air. Their processes and implementation to get things done in a timely manner, correctly, was excellen WestShore Honda was an absolute breath of fresh air. Their processes and implementation to get things done in a timely manner, correctly, was excellent. Had a slow leak in my tire and needed to have it replaced. Charles Beck, "Chuck" and his team had my vehicle taken care of quickly and accurately. The whole team was welcoming and made sure I was taken care of through the entire experience. Absolutely would recommend this dealership and the fantastic customer/maintenance service. Great job. I will never go back to Brandon Honda again. Keep up the great work. Employees Dealt with: Charles Beck and Service Crew More

Service was great but Customer Service could be better. Went in for Alignment and Oil Change but was told I could not use coupons for both services. I tried to speak to the Manager but instead spoke to an A Went in for Alignment and Oil Change but was told I could not use coupons for both services. I tried to speak to the Manager but instead spoke to an Assistant Manager and was told that it is company policy. The coupon does say “may not be combine with other offers” but it suggests to offers to the same type of service. My suggestion is to write on the fine print of the coupon “one coupon per visit”. It’s very inconvenient to have to come back on another day for it, maybe I’ll use the competition. More

excellent service Mike was very informative on the problem with my Honda. It ended up being a recall problem. I am just glad it was resolved. Thanks Mike was very informative on the problem with my Honda. It ended up being a recall problem. I am just glad it was resolved. Thanks More