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Westside Hyundai

Jacksonville, FL

4.1
381 Reviews

1672 Cassat Ave

Jacksonville, FL

32210

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Showing 381 reviews

August 12, 2026

Best customer care by Charles with current and future recommendations to keep my Vehicle in best, thanks More

by Dagra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin James
Aug 12, 2026 -

Westside Hyundai responded

Thank you for choosing Westside Hyundai and sharing your experience with Charles. We look forward to welcoming you back! Safe travels!

August 11, 2026

Customer service was great Olivia and Caleb and all the sells people that helped out with the sale was very helpful and great very helpful with the tire replacement but never did it the detailing or a wash More

by Gerimiller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb and Olivia, James Wood, Scott Hollingsworth, Joe White, Rick Adams, Deven Abbott, Kyle Fraser, Markiest McCoy
Aug 12, 2026 -

Westside Hyundai responded

It sounds like your experience with our team was positive. We will share your feedback with them, and we hope you'll connect with us again if we can be of assistance.

August 07, 2026

Service was quick, and Charles kept me informed every step of the way. Super helpful! More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Aug 10, 2026 -

Westside Hyundai responded

Hi Angela, thanks so much for taking the time to leave Westside Hyundai a great review! Charles will appreciate your kind words.

August 06, 2026

I stopped in the dealership to get a feel of the size of the palisade, N’Kendia listened to my wants and needs for a new vehicle. They happened to have a hybrid palisade that marked all the boxes for me in More

by Karenlmesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N’kendia
Aug 07, 2026 -

Westside Hyundai responded

Karen, thank you so much for sharing your wonderful feedback! We are thrilled to hear that N’Kendia went above and beyond to assist you and make you feel comfortable throughout the process. Congrats on your new 2026 Hyundai Palisade Calligraphy Hybrid! Welcome to the Westside Hyundai family!

August 06, 2026

Associate was professional however this was my second try in two weeks enough time to figure this out, problem was not fixed. More

by terryx99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Adams
August 04, 2026

Emma is so professional! She is so pleasant and displays the ideal customer service standards More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Aug 06, 2026 -

Westside Hyundai responded

Thank you for recommending Emma and Westside Hyundai! We look forward to assisting you next time. Drive safe!

August 04, 2026

Service was excellent Emma was a excellent service personnel and really help me to understand what was needed for my service More

by sweet41908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Peterson
Aug 05, 2026 -

Westside Hyundai responded

Thank you for choosing Westside Hyundai and for sharing your experience with Emma! We'll be sure to pass along your kind words. See you next time!

August 04, 2026

N’Kendia was amazing and funny, thank you for assisting me with my new vehicle More

by Carli27t
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N’Kendia
Aug 05, 2026 -

Westside Hyundai responded

Thank you for the kind words for our Westside Hyundai team. We appreciate your support!

August 01, 2026

The service manager was prompt courteous attention. Service values mostly lost in todays business environment.The no hard sale approach and sticking to what is needed is always appreciated. More

by laznic77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Aug 04, 2026 -

Westside Hyundai responded

We really appreciate the kind feedback, Laznic. We agree, you can’t beat the no-hassle approach! Thank you for choosing Westside Hyundai and for sharing your review.

July 31, 2026

My experience was Great. Amber was my person she was awesome. She did a great job assisting me through the whole repair process. That was at westside Hyundai on cassat ave. More

by riverscyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Aug 03, 2026 -

Westside Hyundai responded

Thank you for the glowing review! We're thrilled to hear you had such a smooth experience with Amber and the Westside Hyundai team. We'll pass along your kind words!

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