Westside Kia

1. I ordered a hubcap to replace one that came off. They could not find it. 2. I made an appointment for an emissions test on Monday for an appointment on Friday. 3. They said I told them it would be dr could not find it. 2. I made an appointment for an emissions test on Monday for an appointment on Friday. 3. They said I told them it would be drop-off, I never said that. I wait for my car to be done. Altogether I was at Kia for almost 3 hours for the hubcap and the emissions test. Then I drove away without the hubcap and now I have to return after they order another one. Usually my visits to Kia are fine. Kevin is always kind and helpful. This visit was frustrating. Sandy Ramsey More

I went in for my first oil change and tire rotation. I was told it would be 1.5 hours. It ended up taking over 2 hours and the tires were not rotated. I will be going to a different service center fo I was told it would be 1.5 hours. It ended up taking over 2 hours and the tires were not rotated. I will be going to a different service center for my future needs. I had a previous problem getting my service contract cancellation processed on the previous vehicle I had purchased from your dealership. The finance manager Fernando ignored my correspondence repeatedly even though he told me to email him once the loan was paid off on that vehicle. I finally had to go to the dealership and was finally helped by Mr. Jolla. Then, I had to inquire about the status of the refund and of course, when I did, the refund was miraculously ready for pickup. Unfortunately, my business and future business is done with Westside Kia. More

Darin and the other gentleman were very helpful. Excelebt service and care. 11/10 wpuld highly recommend. Excelebt service and care. 11/10 wpuld highly recommend. More

1st time to visit this dealership for my Kia. Offered a drive home while it was being serviced. Finished work in half the tank me stated. Offered a drive home while it was being serviced. Finished work in half the tank me stated. More

Kevin Becker in the service department is the best! He always takes great care of me and my vehicles. He always takes great care of me and my vehicles. More

Very nice staff. You must have patience, as they service a lot of customers at once. You must have patience, as they service a lot of customers at once. More

First time at dealer for a scheduled service. Service writer was quick to respond to me and I had the car back in the promised time frame. Positive experience Service writer was quick to respond to me and I had the car back in the promised time frame. Positive experience More

Loved my salesman Daniel Terry. He was knowledgeable, honest, and attentive to what we needed He was knowledgeable, honest, and attentive to what we needed More

The whole day for a remote connect reset is crazy. Service is slow and you cannot request this reset by signing up online. Service is slow and you cannot request this reset by signing up online. More

Appointment was promptly kept and my service writer, Darin, made sure to let me know as progress was made. Darin, made sure to let me know as progress was made. More