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Westside Kia

Katy, TX

4.8
779 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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23005 Katy Fwy

Katy, TX

77450

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Showing 779 reviews

January 08, 2026

when you schedule appointment for oil change & update GPS system only to be given appt to do your own update is not acceptable!!!!!!!!! Was never told both could not be done. Have bought to many vehicles her More

by dsbrash13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (service dept.)
Jan 11, 2026 -

Westside Kia responded

Thanks for sharing your thoughts about your experience with Westside Kia . We appreciate your business and hope to see you again soon!

January 02, 2026

Amazing courtesy, flexible solution and definitely focus on customer satisfaction. Shout out to Ammar and Rye Jollar, who are amazing human beings and intelligent professionals. More

by Eduardo.felix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ammar and Rye
Jan 02, 2026 -

Westside Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 01, 2026

I was pleasantly surprised I was able to get my appointment scheduled so quick on a holiday week and then for the repairs to be completed ahead of what I was told. My only complaint would be that More

by lorrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck, Jake
Jan 01, 2026 -

Westside Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2025

Good customer service and good service from service advisor . The mechanics did a good job on the trim. More

by mm38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith
Dec 27, 2025 -

Westside Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2025

Good service. Chuck Smith, the service advisor, is very responsive to my needs. He is responsive in this visit as well as in previous visits. Technicians were a More

by josepsng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Smith
Dec 17, 2025 -

Westside Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Westside Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 10, 2025

Dealership improvements have made it more comfortable and the service by Kevin is always excellent. More

by sage_luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 10, 2025 -

Westside Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 04, 2025

Kevin, was knowledgeable and communicated during the whole process. Updating and explained each finding and charge. More

by Labfoot3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 05, 2025 -

Westside Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Westside Kia .

December 03, 2025

Friendly, helpful, professional, and courteous staff. I would recommend Westside IKEA for any of your service or repair needs. The team was great. More

by sjfolse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Mertz
Dec 03, 2025 -

Westside Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 03, 2025

Great experience with our sales associate and quick processing by the finance team. Very much appreciated! More

by Cory H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike - Sales - 5 stars
Dec 03, 2025 -

Westside Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2025

Kevin was very professional, and it's apparent he is very knowledgeable. He answered all my questions without hesitation. More

by kethh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Becker
Dec 02, 2025 -

Westside Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Westside Kia , we look forward to having you as a valued customer for many years to come!

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