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Westside Kia
Katy, TX
769 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 769 reviews
November 24, 2025
A dealership that aims to please the customer. Friendly staff, clean showroom, no hassles. This is my first experience with Westside Kia, but it will not be my last. I've had new vehicles every 3 Friendly staff, clean showroom, no hassles. This is my first experience with Westside Kia, but it will not be my last. I've had new vehicles every 3 years, and I must say this was the best buying experience ever, from my salesman, Hernan, to the finance guy, Fernand, to the GM, Rick. More
by jybrlm
Employees Worked With
Hernan Najera - 5 star
November 14, 2025
We were greeted immediately, Sales man was very informative, patient and answered all our questions. Service was excellent through the entire process. informative, patient and answered all our questions. Service was excellent through the entire process. More
by cynthiaamoeller
Employees Worked With
Joseaw new to the sales team. Very nice and professional., Fernando Ortiz
October 18, 2025
When I went to the service counter, three men were working on computers. Kevin, my rep, was not at his computer. I stood there for about three minutes and finally had to ask the three sitting there working on computers. Kevin, my rep, was not at his computer. I stood there for about three minutes and finally had to ask the three sitting there, "Can I get some help"? They replied, "In a minute..." Then, about three minutes later, they asked what they could do for me. I told them my name, and they said I had to wait for Kevin. I don't mind waiting for my rep, but not being acknowledged is rude and unprofessional. All dealings with Kevin went smoothly, and he treated me with respect and professionalism—the other three were not very professional. More
by Harry_George
Employees Worked With
Kevin Becker
October 18, 2025
Kevin was wonderful. I had a warranty issue. I dropped off the car around 3:00pm and he called me about an hour later, told me what the issue I was. He called me the next I had a warranty issue. I dropped off the car around 3:00pm and he called me about an hour later, told me what the issue I was. He called me the next day around 8:30am and said it was ready to go. Less than 24 hrs turn. More
by Stevepdunn
Employees Worked With
Kevin Becker
August 30, 2025
The service provided by Chuck Smith is fantastic, he is VERY customer focused and wants to make sure you leave happy. Based on my experiences with Chuck I am looking to buy a new car this spring (around Ap VERY customer focused and wants to make sure you leave happy. Based on my experiences with Chuck I am looking to buy a new car this spring (around April). It will be at this dealership based on my many service experiences. . More
by carguy,chuck
Employees Worked With
Chuck Smith
