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Westside Kia

Katy, TX

4.6
811 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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23005 Katy Fwy

Katy, TX

77450

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Showing 811 reviews

October 28, 2026

Muy buena atención, el equipo del dealer hicieron todo lo posible por que yo me llevara a casa el carro q quería regalarme a mi esposa por nuestro 10 aniversario. Muy contento con mi compra, los recomiendo 1 More

by darneyarostegui93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Westside Kia responded

Our team was happy to help you bring home the new Kia Telluride you wanted to give your wife for your tenth anniversary. Your enthusiastic recommendation means a lot to us, and congratulations on this special milestone!

August 25, 2026

Westside Kia has terrible customer service, poor communication, and failed to properly resolve my vehicle repairs. More

by Bethanysmith2624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Martinez Jarred Chuck
Aug 29, 2026 -

Westside Kia responded

Bethany, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 21, 2026

We had the best experience at Westside Kia. Every person we interacted with was professional and helpful. The car-buying process was quick. Highly recommend! More

by Lindseybainbridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Reyes
Aug 21, 2026 -

Westside Kia responded

Your note about our team’s professionalism and helpfulness reflects the service we aim to deliver. We’re glad the purchase of your used Genesis GV80 went quickly. Your recommendation means a lot to our team.

August 02, 2026

I had an excellent experience at the dealership. From the moment I arrived, Mr. Many was friendly, professional, and never made me feel pressured. He took the time to answer all of my questions, exp More

by ELBA_GTORRES94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Suliveras
Aug 02, 2026 -

Westside Kia responded

What a pleasure to hear that our representative made you feel at ease and took the time to walk you through every option. We’re glad the process felt clear and stress-free and that you stayed informed along the way. Congratulations on your new Kia and thank you for recommending us.

July 30, 2026

Richard Martinez and Jared Barraza are extremely hard to work with. The vehicle was towed in, and I was told it needed repairs, i authorized those repairs, a week later as I was ready to pay, they said more More

by POPPOP23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Martinez
Aug 03, 2026 -

Westside Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 14, 2026

The most seemless and best car buying experience. Mehdi at Westside Kia provided excellent customer service without being pushy. He was i professional, informative and patient throughout the entire More

by Daniela.816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehdi
Jul 14, 2026 -

Westside Kia responded

Thank you for sharing your experience. We’re thrilled our team provided professional, informative support without any pressure as you purchased your new Kia. Enjoy the ride and let us know if we can help again.

June 09, 2026

WESTSIDE KIA DEALERSHIP IN KATY TX, I was meet & treated with Unprofessional, Rude, Dishonesty, Mistreatment, Aggressive behavior against me. A customer conducting business had a encounter with Service Co More

by shelia1877jackson
Recommend Dealer
No
Employees Worked With
Rick Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Westside Kia responded

We're sorry to hear about your experience, Shelia, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 04, 2026

Great service that I didn’t receive at other Kia dealer I wish I knew about updating computer and not taking the car for inspection . More

by Ashdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I dont remember his name he is a young gentleman at service
Jun 08, 2026 -

Westside Kia responded

Thank you for choosing Westside Kia . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2026

Service provide in a reasonable time. Honored a discount. It was easy to make an appointment with minimum delay to the date of service. More

by DarthV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beck
May 27, 2026 -

Westside Kia responded

We appreciate you sharing your experience with your Kia Niro Plug-In Hybrid. We’re glad the appointment was easy to schedule, the discount was applied, and your service was completed promptly. We look forward to helping you again.

May 23, 2026

Good service , on time , good attendance, good service. I really appreciate your service of oil change. More

by fealves60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Westside Kia responded

We appreciate you noting our prompt, attentive oil change service for your Kia Sorento. It’s great to hear we met your expectations. We look forward to caring for your vehicle again.

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