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Westside Kia
Katy, TX
811 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 811 reviews
February 16, 2022
Almost made me come back on another day for a recall due to a website error; not a system issue that would prevent the work being done. The appointment was made for that recall. No notice before making the to a website error; not a system issue that would prevent the work being done. The appointment was made for that recall. No notice before making the trip. Recall was completed after some talking and the system coming back up. Oil change was done right. More
by FerdRangerGuy
Employees Worked With
Don't remember
January 07, 2022
Darin provided excellent customer service and I am beyond satisfied with my visit to your dealership. The service tech, Herby, was outstanding as well! Thank you! satisfied with my visit to your dealership. The service tech, Herby, was outstanding as well! Thank you! More
by Jrock0524
Employees Worked With
Darin Mertz
January 05, 2022
My sales guy Victor had that Victory mind set he was ready energized trying to help me with everything. The Kia Seltos was the perfect fit for what I was looking for at first Kia Rio ready energized trying to help me with everything. The Kia Seltos was the perfect fit for what I was looking for at first Kia Rio More
by Jfernandeznmf23
Employees Worked With
Victor
December 06, 2021
I visited Westside Kia Service Dept. in September, and was told to wait and they would call me back when the part would be available likely in 1-2 weeks. And I never received a call for 2-3 months. I can' was told to wait and they would call me back when the part would be available likely in 1-2 weeks. And I never received a call for 2-3 months. I can't wait any longer and then visited another dealership but was told that if the original dealership ordered the part from the manufacturer they can't do anything about it. So I had to call the Westside Kia back to finally get the job done. The repair job is so far so good. More
by YZ
Employees Worked With
Kevin
