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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,148 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,148 reviews

April 30, 2023

Staff is very knowledgeable and helpful. I like ambience of the dealership and service quality. More

by abbasnayyer3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Westside Lexus responded

Thank you for the review! We appreciate your support and hope to see you back again at Westside Lexus!

April 30, 2023

Always excellent Service is always great. Experience always really smooth. People are awesome. Thanks for asking More

by melanie.kainer@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott
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May 01, 2023 -

Westside Lexus responded

We're happy to hear your recent visit to Westside Lexus met our high standards! Smooth service is what we strive for, and our team will be pleased to hear your kind words. We hope to see you back again down the road!

April 29, 2023

Was in and out It was a good experience for myself. Easy pay and go More

by Saulsa
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
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May 01, 2023 -

Westside Lexus responded

Thank you for the great review! We appreciate your business here at Westside Lexus. Drive safely!

April 29, 2023

Good experience Fast, convenient, friendly. Stefan was awesome. Would recommend to friends and family Bye More

by randydcarlin@gmail.com
Recommend Dealer
Yes
Employees Worked With
Stefan McKinney
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May 01, 2023 -

Westside Lexus responded

We're grateful for your very kind review of Westside Lexus! The team is so glad to hear that you had an efficient, easy, and friendly service experience. Stefan, in particular, will be thrilled to read your kudos. We appreciate your business and hope to see you again. Drive safely!

April 29, 2023

Excellent salesman Delivery of car went well. It was all set up and ready to use More

by melaniegroff@yahoo.com
Recommend Dealer
Yes
Employees Worked With
excellent
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May 01, 2023 -

Westside Lexus responded

We're so glad our team helped make your experience a smooth success! Safe travels, and thanks for choosing Westside Lexus!

April 29, 2023

Helpful, listens, desire to meet my needs, happy to assist Went out of their way to assist me to a final purchase More

by pswords@excaliburexhibits.com
Recommend Dealer
Yes
Employees Worked With
5
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May 01, 2023 -

Westside Lexus responded

When a customer says words like this, we know we're doing things right at Westside Lexus! It's our pleasure to offer attentive and professional assistance and help get you the right vehicle. Safe travels, and thanks for all your support!

April 29, 2023

Easy appointment process Efficient service Less than normal wait time Convenient location and comfortable accommodation at waiting area More

by PTEE412@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
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May 01, 2023 -

Westside Lexus responded

We're glad to hear that your appointment process was easy and efficient! Our team at Westside Lexus understands how crucial your time is, and we're grateful you chose us for your service needs. Thank you for the five-star review!

April 27, 2023

Pleasant. Prompt. Kept me informed. Car was clean. Easy to get appointment. Good. Fine. Okay. More

by melindabeckendorff@gmail.com
Recommend Dealer
Yes
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Apr 27, 2023 -

Westside Lexus responded

We are thrilled to hear that your recent service visit at Westside Lexus went smoothly! Thank you for your 5 stars!

April 27, 2023

The gentleman at the front desk is a ray of sunshine - very personable and helpful. The service is efficient. My service advisor helped me with my car seat and highlighters relevant car care needs. The fa More

by cacummings08@gmail.com
Recommend Dealer
Yes
Employees Worked With
Will Zamora
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Apr 27, 2023 -

Westside Lexus responded

We're thrilled to hear you had a great experience with us at Westside Lexus! It's wonderful to hear that our team provided excellent service and made your visit enjoyable. We're glad that your service advisor was helpful and efficient, and that you appreciated our clean facility and nice amenities. Thank you for your kind words and we hope to see you again soon!

April 27, 2023

5 Very clean,friendly and cooperative. All calls returned promptly.Mike was very patient showing all the car features and programming our phone. More

by jimbon0512@hotmail.com
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Apr 27, 2023 -

Westside Lexus responded

We are ecstatic to hear that Westside Lexus has earned your 5 stars! Thank you for your shoutout to Mike, and have a lovely day!

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